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Remote Operations Forum
Support forum for Schneider Electric SCADA systems, radios and RTUs. From commissioning integration devices and software, to enhancing existing installations or troubleshooting.
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Posted: 2025-06-10 08:40 PM . Last Modified: 2025-06-10 08:41 PM
I have a QB 450 that is showing a PLL lock active alarm. All lights flashing and all. I can see Global Alarm, Base Health Alarm, PLL lock and Operational Alarms active in Alarms and events page. Looking at logs, alarm first appeared after radio was updated to 2.7.2.8565 firmware
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Posted: 2025-07-09 08:44 AM . Last Modified: 2025-07-09 08:46 AM
Hello jayathilake,
Our apologies for not responding to your issue sooner, but this is a good example of a post that really could have been a call to our Support team instead. We hope you have been able to solve your issue since you posted this, either on your own or after contacting the Support team.
Here's how to reach the Support team for Australia:
Phone: 1300 369 233 or
Email: au.Help@se.com
This forum is more aimed at sharing knowledge and discussing non-urgent technical issues. For immediate assistance it's always best to reach out to the Global support team.
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Posted: 2025-07-09 08:44 AM . Last Modified: 2025-07-09 08:46 AM
Hello jayathilake,
Our apologies for not responding to your issue sooner, but this is a good example of a post that really could have been a call to our Support team instead. We hope you have been able to solve your issue since you posted this, either on your own or after contacting the Support team.
Here's how to reach the Support team for Australia:
Phone: 1300 369 233 or
Email: au.Help@se.com
This forum is more aimed at sharing knowledge and discussing non-urgent technical issues. For immediate assistance it's always best to reach out to the Global support team.
Link copied. Please paste this link to share this article on your social media post.
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