[Imported] Issues sending multiple pager messages at same time

[sbeadle]

>>Message imported from previous forum - Category:Communications Products <<
User: mchartrand, originally posted: 2018-10-25 17:45:56 Id:259
This is a re-posting from the obsoleted (October 2018) "Schneider Electric Telemetry & SCADA" forum.

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**_johnny07:
Hello, we have an issue sending multiple pager messages at the same time.
for example, we raise 4 alarms sending pager messages.
in the events overview of the channel i see:_**

_"Send pager message to "PAGER_NAME" requested"
"Send pager message to "PAGER_NAME" requested"
"Send pager message to "PAGER_NAME" requested"
"Send pager message to "PAGER_NAME" requested"
"Send pager message to "PAGER_NAME" request succesfull"
"Connect attempt 1 of 3 failed - No Carrier"
"Send pager message to "PAGER_NAME" request failed - Paging service refused connection"
"Send pager message to "PAGER_NAME" request failed - Paging service refused connection"
"Send pager message to "PAGER_NAME" request failed - Paging service refused connection"_

**_So this results in that only the first alarm is send to the pager, the other 3 alarms are lost, is there no queue or something like that?
or is it an issue with our tap service provider?
Please some advice.
Thanks,_**

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bevanweiss:
What version of ClearSCADA is this with?

I can't say that we've seen the same thing with SMS Paging.. normally they get queued up and sent sequentially.

What settings do you have configured?