Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Ask Me About Webinar: Data Center Assets - Modeling, Cooling, and CFD Simulation
Join our 30-minute expert session on July 10, 2025 (9:00 AM & 5:00 PM CET), to explore Digital Twins, cooling simulations, and IT infrastructure modeling. Learn how to boost resiliency and plan power capacity effectively. Register now to secure your spot!

[Imported] Help interrogate the device to a standard Modbus RTU protocol with GSM-modem Clearscada

Remote Operations Forum

Support forum for Schneider Electric SCADA systems, radios and RTUs. From commissioning integration devices and software, to enhancing existing installations or troubleshooting.​

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • Remote Operations
  • Remote Operations Forum
  • [Imported] Help interrogate the device to a standard Modbus RTU protocol with GSM-modem Clearscada
Options
  • Mark Topic as New
  • Mark Topic as Read
  • Float this Topic for Current User
  • Bookmark
  • Subscribe
  • Mute
  • Printer Friendly Page
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Experts
User Count
Joel_Weder
Captain Joel_Weder Captain
77
BevanWeiss
Spock BevanWeiss
20
sbeadle
Kirk sbeadle Kirk
17
MartinChartrand
Captain MartinChartrand Captain
15
View All
Related Products
product field
Schneider Electric
Trio Licensed Radios

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Back to Remote Operations Forum
sbeadle
Kirk sbeadle Kirk
Kirk

Posted: ‎2019-11-05 12:59 PM

0 Likes
0
893
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2019-11-05 12:59 PM

[Imported] Help interrogate the device to a standard Modbus RTU protocol with GSM-modem Clearscada

>>Message imported from previous forum - Category:Communications Products <<
User: mchartrand, originally posted: 2018-10-25 15:04:34 Id:218
This is a re-posting from the obsoleted (October 2018) "Schneider Electric Telemetry & SCADA" forum.

_______

**_Pasha:
The problem is this:
It is necessary to interrogate the device to a standard protocol Modbus RTU (a digital and analog signgaly, their order of 20pcs.)
Need to constantly poll with an interval of about 1 per 1 hour (of course that the user can adjust this interval), and to organize an extraordinary
manual poll
Pressing the manual survey.
Query to using the GSM-modem.
Use the modem IRZ MC55iT and serial port (RS232).
To do this, use SCADAPackModbus.
The problem is that I can not configure the following:
PSTN channel
group of stations PSTN
Station PSTN Generic Modbus
and, accordingly, the analog (discrete) point is not displayed.
I came to that leading modem (server) calls the slave (connected to the controller), (just call without having to send commands
I do not know whether or not to write them, and where to write) is waiting for a response 12 seconds (do not know where does this interval) does not receive any response
(Which is natural) and disconnects after 10 seconds again ringing.
Problem: I can not configure this connection as cannot find an explanation of this issue in the technical documentation.
What I want from you: tell me how to solve this problem, or give me the documentation where this question is clearly interpreted,
any contacts to ask for help._**

__________________________

Kirill:
1. First of all I would recommend to check all hardware (RTU, modems, connections between RTU and modem, connection between modem and ClearSCADA Server) and comms settings (baud rate, parity...)

2. If it is possible, make sure that you can connect RTU directly to ClearSCADA without any modems using Direct Channel, Direct Outstation Set and Generic Modbus Direct Outstation

3. The next step is to analyze log files. I suggest to enable Comms and IO Logging. And you can look what is transferred in the channel using Terminal. To do that you need to call context menu on the channel object and select Enable Telnet... Just click OK on the appeared window. Then, again right click on the channel object and select View Status. Find the line with Attribute Telnet and you should see port number for Telnet Session. After that in the Windows Command Line type telnet localhost (e.g. telnet localhost 57718)

______________

**_Pasha:
I checked everything. Joined with the modem using Hyperterminal got through to the next modem, then hung up. And Clearscada intercepted channel, and saw korektnye data. Sorry for my English, I use an automatic translator._**

___________________

**_Pasha:
Kirill, ja vizhu vy s Rossii. Pomogite mne, pozhalujsta. Ja proveril svjaz'. Ja podkljuchilsja giperterminalom k odnomu iz modemov. S pomow'ju AT komandy pozvonil na drugoj GSM-modem. Svjaz' sostojalas'. Polozhil trubku. I v Clearscada vkljuchil v rabotu uzhe nastroennyj kanal. S pomow'ju Modbus kanal-skaner-analogovaja tochka, ja uvidel korrektnye dannye. Avtomaticheski ja jeto ne mogu sdelat'. Konsul'tirovalsja, mne otvetili, chto mozhno jeto sdelat' s pomow'ju SCADAPackModbus, no ja ne znaju, kak nastroit' jetu sistemu. Esli vy znaete, budu ochen' blagodaren za primer._**

 

Labels
  • Labels:
  • Radio
Reply

Link copied. Please paste this link to share this article on your social media post.

  • All forum topics
  • Previous Topic
  • Next Topic
Replies 0
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

This is a heading

With achievable small steps, users progress and continually feel satisfaction in task accomplishment.

Usetiful Onboarding Checklist remembers the progress of every user, allowing them to take bite-sized journeys and continue where they left.

of