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Schneider Electric support forum about Protection Relays, Substation Controllers & RTUs, Arc Flash Devices & Systems in Medium Voltage and Low Voltage. A place to get support on product selection, installation, commissioning and troubleshooting.
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We were using the P5 with REL51044 + CL110 here for demo case and it started to lose the information, we tought that was the sensor, but looking at the software the board shows as "Zigbee network not OK", and if i look at the status of the board, looks like it's working..
In attach the info of FW/HW version and zigbee status
Thank you all!!
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Hello. I suspect it is due to physical connections. Could you please try below 2 solutions?
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Thank you!!
The second option has worked, i've noted that the pins were almost unplugged on red circles
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