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I have a customer that is trying to connect to the P116 relay but the usb driver is not installing. The customer has Easergy Studio 9.2. Where is the driver located so I can try to manually install the driver?
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Dear @mike_zellhofer_
Good to know that the issue was solve.
We are here to help you in case you need.
BR
FLORIDA
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Dear @mike_zellhofer_
I am in charge of Easergy Studio in the global marketing team.
Are you using any USB adaptor?
Best Regards,
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Dear @SergioFLORIDA
That is what I thought. I just wanted to be 100% sure. The customer was finally able to get it working with his IT group.
I just wanted to verify that Easergy Studio didn't have a USB driver for P116 relays hidden somewhere. It was just a direct usb connection form his laptop (Windows 7) to the P116.
The fix was to uninstall Easergy Studio completely and re-install. Then the driver was installed for the customer.
Thanks,
Mike
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Dear @mike_zellhofer_
Good to know that the issue was solve.
We are here to help you in case you need.
BR
FLORIDA
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