Project Sync fail EcoStruxure Power Commission EPC

[geir_eas_no_bfo]

Hi,

The "saga" of this "nightmare" of a EPC program continues!

My project is close to finished, but need to make some adjustment only, but The "project" refuses to open again, (Red warning dialog; Unable to open the project)

OK, So i sync the project to cloud, and it says it`s Sync to cloud. 

--> So I use a different computer and log on with same user/password.

--> I hit refresh button, in the "shared with me" Tab. 

-- How to get the sync to cloud project to another computer??

I think the programs features with cloud and not save to file makes this program useless. 

Schneider really must include basic logic like; save to file/ import file/ log of user etc....

 We the "buyer" of these Schneider products are "bleeding time and money" because of the none working EPC issues (that there is a lot of)!

Br

GIA

[EPC_Leader · Accepted solution]

Hello,

First of all, I'm apologize that you met some issues with the software EcoStruxure Power Commission

1 - To transfert a project to another one, you have to use the function " shared project"

2 - The "upload to cloud"  function is just to have a back-up in the Schneider cloud in case of computer crach or HD issue, you can recover your project from the cloud by a request through to your local CCC.

I fully agree that we should improve some features to help the management of project inside EPC.

We are going to provide soon a new experience software with a project cloud sharing by multi users, the possibility to  log-in and log-out one user, and provide definitively a faster and reliable software.

Best regards

[LTCorp]

What do you do if the project won't open?  

[geir_eas_no_bfo]

In my experience; you have to do everything all over again.

BR

GIA

[LTCorp]

Thanks, I did but it happened the second time exactly at the same point for those in the chat.  It corrupted at 67% and 8199KB both times.  This software is not very stable and you should not try to create a larger project to try to use it's nice report output.  Other issues, is when the software is going to start giving errors you will lose your list of firmware versions when you reboot the software.  A quick write up on the project, this was large client, a site with 50+ Masterpact MTZs and both times it crashed when I tried to test the 46th breaker.   I have to say that for a software that has been out for a fairly long time now, unfortunately, it's still in its Beta state at best.