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Posted: 2024-07-13 02:23 AM
We have encountered an issue with enabling Wifi on the PAS800, which is currently operating in RS485 wire mode. Could you please provide guidance on how to enable Wifi in this configuration?
Please find attached a screenshot for reference.
Looking forward to your prompt assistance and solution.
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Posted: 2024-09-26 11:42 PM . Last Modified: 2024-09-26 11:44 PM
Hello @epowerengg2013 ,
Please raise any question regarding Panel Server here :
https://community.se.com/t5/Gateways-and-Energy-Servers/bd-p/gateways-energy-servers
There is a current thread about this topic !!!
Did your issue appeared just after a FW upgrade ?
Regards,
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Posted: 2024-10-03 08:08 AM
@epowerengg2013, according to @Romain_Polette,
A FW upgrade normally do not deactivate wireless features.
Can you confirm you do not clicked on this button ?
In any case you must reach tech support with seme Panel Server diagnostic files for further investigation. Note that FAQ not updated for 1.10, now diag and logs are in one file. Diag configuration only applies after modification. You'd need to generate the full log and send it to tech support.
Please check the next FAQ and open a tech support ticket:
https://www.se.com/be/fr/faqs/FAQ000240810/
Only tech support can check the diag files and tell if something went wrong during the upgrade process.
You can also find a similar question here for your reference.
https://community.se.com/t5/Gateways-and-Energy-Servers/PAS800-Wi-Fi-and-wireless-communication-perm...
Please let us know if you need further info.
Thank you.
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Posted: 2024-09-26 09:02 AM
Hello @epowerengg2013 , thank you for your message, we'll come back to you with a reply soon.
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Posted: 2024-09-26 11:42 PM . Last Modified: 2024-09-26 11:44 PM
Hello @epowerengg2013 ,
Please raise any question regarding Panel Server here :
https://community.se.com/t5/Gateways-and-Energy-Servers/bd-p/gateways-energy-servers
There is a current thread about this topic !!!
Did your issue appeared just after a FW upgrade ?
Regards,
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Posted: 2024-10-03 08:08 AM
@epowerengg2013, according to @Romain_Polette,
A FW upgrade normally do not deactivate wireless features.
Can you confirm you do not clicked on this button ?
In any case you must reach tech support with seme Panel Server diagnostic files for further investigation. Note that FAQ not updated for 1.10, now diag and logs are in one file. Diag configuration only applies after modification. You'd need to generate the full log and send it to tech support.
Please check the next FAQ and open a tech support ticket:
https://www.se.com/be/fr/faqs/FAQ000240810/
Only tech support can check the diag files and tell if something went wrong during the upgrade process.
You can also find a similar question here for your reference.
https://community.se.com/t5/Gateways-and-Energy-Servers/PAS800-Wi-Fi-and-wireless-communication-perm...
Please let us know if you need further info.
Thank you.
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