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leomauro
Crewman leomauro
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Posted: ‎2023-03-28 06:57 AM

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Posted: ‎2023-03-28 06:57 AM

EVLink Pro AC FTP transfer

Good afternoon all,

 

I'm trying to configure the EVLink Pro AC charging station to send the periodic charge detail records via FTP (in the "eSetup" Application Charge Details Records --> Periodic Publication Daily --> Communication channel FTP) but the file is not sent.

In the charging station I set the IP address of the FTP server address FTP and FTP Server port 21; the charging station is connected via network to a supervision PC where the FileZilla Server software has been installed and configured.


It seems that the EVLink AC Pro tries to send the file but that this is rejected by the server (see attached image). If I send a file from a PC with an FTP client I succeed without problems.

 

On the supervision PC I can see all the data in real time through the modbus protocol.

 

I've tried both Required Authentication and Anonymous Authentication but without success.

 

Any suggestions?

 

Mauro

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Louis_LEVEQUE
Lieutenant JG Louis_LEVEQUE Lieutenant JG
Lieutenant JG

Posted: ‎2023-03-31 07:32 AM

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Posted: ‎2023-03-31 07:32 AM

Hello Mauro,

What is the firmware of your Pro AC ?

If not 1.2.1, I suggest to update the firmware and try again. 
Pro AC FW 1.2.1 

Did you try enable the "passive mode" in eSetup ?

 

See Answer In Context

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Louis_LEVEQUE
Lieutenant JG Louis_LEVEQUE Lieutenant JG
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Posted: ‎2023-03-31 07:32 AM

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Posted: ‎2023-03-31 07:32 AM

Hello Mauro,

What is the firmware of your Pro AC ?

If not 1.2.1, I suggest to update the firmware and try again. 
Pro AC FW 1.2.1 

Did you try enable the "passive mode" in eSetup ?

 

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leomauro
Crewman leomauro
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Posted: ‎2023-03-31 11:40 PM

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Posted: ‎2023-03-31 11:40 PM

Hello Louis,

thank you for your support!

 

The firmware of my Pro AC is 1.0.2. Apart from the problem with the FTP, the AC Pro works correctly, so I prefer to wait to update the FW; I'm waiting for more AC Pro to arrive in the next few days. As soon as they arrive I update the firmware and keep you informed.

 

With passive mode I have the same result.

 

Kind Regards

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Dom_DEV
Lieutenant | EcoXpert Master Dom_DEV Lieutenant | EcoXpert Master
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Posted: ‎2024-11-12 11:25 AM

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Posted: ‎2024-11-12 11:25 AM

Hello
Have you made any changes?

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Louis_LEVEQUE
Lieutenant JG Louis_LEVEQUE Lieutenant JG
Lieutenant JG

Posted: ‎2024-11-12 10:49 PM

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Posted: ‎2024-11-12 10:49 PM

Hello Dom_DEV,

Can you clarify ? Any change compared to what ?

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Dom_DEV
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Posted: ‎2024-11-13 10:03 PM

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Posted: ‎2024-11-13 10:03 PM

Hello

I wanted to know if Mauro managed to send a report because to inspire me from his terminal settings

Sending the charge report does not work from the charging station
I installed an EVB3S22N4E station Software version = 1.3.10

Voici les paramètres
Historique des frais : Séparateurs CSV quotidiens
: Onglet
Séparateur décimal : Virgule
Publication périodique : ON
Fréquence : Quotidienne
Canal de communication : E-mail
Adresse du serveur SMTPS : smtp.sfr.fr Port du serveur SMTPS : 465
Aucune autorisation : OFF E-mail de l’expéditeur : proacxxx@sfr.fr

E-mail du destinataire : domxxx@sfr.fr

Merci Dom

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leomauro
Crewman leomauro
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Posted: ‎2024-11-14 06:37 AM

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Posted: ‎2024-11-14 06:37 AM

Hello,

 

I was unable to send the report via ftp in any way. I solved the problem by connecting the charging station via modbus to EcoStruxure Building Operation, but I couldn't get the data sending via FTP to work.

 

I installed an EVB3S07NCA station Software version = 1.3.8

 

Best regards

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Louis_LEVEQUE
Lieutenant JG Louis_LEVEQUE Lieutenant JG
Lieutenant JG

Posted: ‎2024-11-17 11:55 PM

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Posted: ‎2024-11-17 11:55 PM

Hello @leomauro 

I tested FTP, and it works in this configuration

Louis_LEVEQUE_0-1731916506435.png

 

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Louis_LEVEQUE
Lieutenant JG Louis_LEVEQUE Lieutenant JG
Lieutenant JG

Posted: ‎2024-11-18 12:41 AM

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Posted: ‎2024-11-18 12:41 AM

Hello @Dom_DEV 
I tested with GMAIL SMTP server and it works
please have a look to this FAQ : 

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