Important Announcement: Community Back to Full Functionality
Dear Members, we are thrilled to announce that our Community is back to full functionality and that posts publication is now enabled again! We appreciate your patience during the last weeks. Learn more about our Community Guidelines. Thank you, Schneider Electric Community Team.
SEK PowerLogic ION7550/7650 Sales Enablement Kit
Metering & Power Quality
Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.
Link copied. Please paste this link to share this article on your social media post.
We had supplied 2x ION760 meters to Watercorporation in Perth, Western Australia.
During pre-commissioning, we are having trouble changing the settings/configuration via front panel or using the ION set-up software.
We inputted the correct password default "0", but when we change the ratio for PT and CT it prompted a Write Access Error. Subsequently, no changes has been done.
May we ask assistance on how to change the configuration or write access the device? It looks like we need to open the back cover and change a shorting link inside, but it will break the factory seal of the meter.