Join our "Ask Me About" community webinar on May 20th at 9 AM CET and 5 PM CET to explore cybersecurity and monitoring for Data Center and edge IT. Learn about market trends, cutting-edge technologies, and best practices from industry experts. Register and secure your Critical IT infrastructure
PM820 reset to factory default?
Metering & Power Quality
Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send InviteCancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Link copied. Please paste this link to share this article on your social media post.
2014-06-1105:27 AM
PM820 reset to factory default?
Is there any chance for the power meter is reverted to factory default setting without any user intervention, ie ct ratio setting, password, kWh?
We experience one of the meter on site was reverted to factory default setting. We cross checked with the data logged inside EGX300 and true enough the accumulated kWH value was reverted to 0 at certain point of time.
Can this scenario happen without any user intervention to the meter?