Issue
Advice on adding a persistent route to the Sigma server PC.
Product Line
Satchwell Sigma
Environment
Sigma Server PC
Cause
General advice
Resolution
On a Sigma server connected to a "Flat" Ethernet network, where the system is using Ethernet or Arcnet communications via DNN's, and where it is not possible to run RIP on the DNN's, then it will be necessary to add a persistent route or routes to the Sigma server.
A "Flat" Ethernet network, is a network that does not contain any subnets, for instance a network who's address is 10.158.0.0 Mask 255.255.0.0 will contain network addresses 10.158.0.1 to 10.158.255.254.
To add a persistent route you must go to the Windows command prompt. This is achieved by selecting the Windows "Start" button, then the "Run" command and enter "CMD", a DOS window is now opened. At the DOS prompt type
ROUTE ADD -P "Subnet address" "Mask" "DNN Ethernet IP address".
So if the DNN Subnet was 192.168.1.0 mask 255.255.255.0 and the Ethernet IP was 10.158.1.6 then the persistent route would be added as below
ROUTE ADD -P 192.168.1.0 MASK 255.255.255.0 10.158.1.6
To check that this has been correctly added enter "Route Print" at the command prompt, the route should have been added at the bottom of the list.
Add a route for each DNN.
