Issue
Continuum 1.9x and above may fail to install correctly on domain-joined machines. A common error during installation is:
"You must have local NT administrative privileges to run this application."
Product Line
Andover Continuum, EcoStruxure Building Operation, Satchwell BAS & Sigma, Satchwell MicroNet, TAC IA Series, TAC INET, TAC VistaEnvironment
- Windows 7, 8, 10, 11, Server 2016 and later
- SQL 2005, 2008, 2012 and later
Cause
Microsoft SQL installations require elevated local administrator privileges. Domain accounts often lack these rights due to group policies or security restrictions. A local administrator account is required to complete the installation successfully.
Resolution
Resolution: Create a Local Administrator Account
🔹 Windows 7 / 8 / 10 (Classic Method)
- Open Control Panel → Administrative Tools → Computer Management
- Navigate to Local Users and Groups → Users
- Right-click in the right pane → New User
- Enter a username and password
- Uncheck User must change password at next logon
- Check Password never expires
- Click Create → Close
- Right-click the new user → Properties → Member Of tab
- Click Add → Type
Administrators→ Check Names → OK
🔹 Windows 10 / 11 (Modern Method)
- Open Settings → Accounts → Family & other users
- Under Other users, click Add someone else to this PC
- Select I don’t have this person’s sign-in information → Add a user without a Microsoft account
- Enter a username and password
- After creation, click the account → Change account type
- Set to Administrator → OK
🔹 Windows Server 2016+
- Open Server Manager → Tools → Computer Management
- Go to Local Users and Groups → Users
- Right-click → New User
- Fill in the details and assign to the Administrators group as above
🔹 Command Line (All Versions)
Run the following commands in Command Prompt (Admin):
net user LocalAdmin P@ssw0rd123 /add
net localgroup Administrators LocalAdmin /add
Replace
LocalAdminandP@ssw0rd123with your preferred username and password.
🔐 Additional Notes
- Ensure the account is local, not domain-based.
- You may need to disable UAC temporarily for installation, but re-enable it afterward.
- For Server OS, PowerShell can be used for automation if needed.