Getting AccDataServices error with AlmUtil.dll error when closing Continuum

[Product_Support]

Issue

When closing Continuum 1.9x SU (SQL 2005 Express engine on a stand alone workstation),  it shows MFC error message of ACCDataServices and the Windows Event Log shows AlmUtil.dll error message.

Environment

Continuum SU 1.82 and higher version.

Cause

There are 3 Windows Schedule Tasks which are created during the DBInitialization->Creation of the Continuum SU workstation. Some possible causes are:

• If these Schedule Tasks are missing
• The Windows Schedule Tasks cannot be executed due to that fact that the current login userID is different than the one setup for the Schedule Tasks
• The password is not correct

Resolution

Manually create these 3 Schedule Tasks in the SU Cyberstation

Alternatively:

1. Uninstall SQL engine, Continuum
2. Reboot the Workstation
3. Reinstall Continuum SU, create a new DB from DB Initialization.
4. Verify these 3 Schedule Tasks are created as below:
   • CS_Distn
   • CS_hrly
   • CS_Minute