Industry Automation and Control Forum
This forum is addressing industrial automation design & engineering, operations, asset performance, cyber security and digital transformation for Plants & Machines.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2024-09-24 05:32 AM
Hello, I've been trying to install Control Expert 15.3, but I get this error 1720 while installing. While repairing or uninstalling and reinstalling I keep getting the same error. When I try to launch. Control Expert I get the error Invalid UCMSYS.INI
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2024-10-09 03:49 AM
Thank you for trying to help. I've found the issue. It's due to the regional formatting of Windows' clock. When set to Bulgarian there is cyrillic letter in the time and date format.
Changing it to a English, like this one, fixed the issue for me and the installer ran without any errors:
Perhaps it breaks a non-unicode script in the installer.
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2024-10-06 08:24 AM
Control Expert 15.3 got off to a rocky start for me. I had to reinstall it multiple time and open about 10 support cases. If it doesn't work for you, just install 16.0 and use your .sta files to reconnect to all your projects.
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2024-10-07 10:54 PM
Hello @The_VIK ,
Windows shows this issue "error 1720 there is a problem with this windows installer package", when we have some problem in the ISO of installation. I advice you that you perfom an Integrety Verification of your download file ISO.
https://www.se.com/us/en/download/document/EcoStruxureControlExpert-V15.3/
Best Regards
Ricard
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2024-10-09 03:49 AM
Thank you for trying to help. I've found the issue. It's due to the regional formatting of Windows' clock. When set to Bulgarian there is cyrillic letter in the time and date format.
Changing it to a English, like this one, fixed the issue for me and the installer ran without any errors:
Perhaps it breaks a non-unicode script in the installer.
Link copied. Please paste this link to share this article on your social media post.
Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.