Brand Logo
Help
  • Get started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Help
  • Get started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
close
  • Community Home
  • Forums
    • By Topic
    • By Topic
      EcoStruxure Building
      • Field Devices Forum
      • SmartConnector Forum
      EcoStruxure Power & Grid
      • Gateways and Energy Servers
      • Metering & Power Quality
      APC UPS, Critical Power, Cooling and Racks
      • APC UPS Data Center & Enterprise Solutions Forum
      • APC UPS for Home and Office Forum
      EcoStruxure IT
      • EcoStruxure IT forum
      Remote Operations
      • EcoStruxure Geo SCADA Expert Forum
      • Remote Operations Forum
      Industrial Automation
      • Alliance System Integrators Forum
      • AVEVA Plant SCADA Forum
      • CPG Expert Forum DACH
      • EcoStruxure Automation Expert / IEC 61499 Forum
      • Fabrika ve Makina Otomasyonu Çözümleri
      • Harmony Control Customization Forum
      • Industrial Edge Computing Forum
      • Industry Automation and Control Forum
      • Korea Industrial Automation Forum
      • Machine Automation Forum
      • Modicon PAC Forum
      • PLC Club Indonesia
      Schneider Electric Wiser
      • Schneider Electric Wiser Forum
      Power Distribution IEC
      • Eldistribution & Fastighetsautomation
      • Elektrik Tasarım Dağıtım ve Uygulama Çözümleri
      • Paneelbouw & Energie Distributie
      • Power Distribution and Digital
      • Solutions for Motor Management
      • Specifiers Club ZA Forum
      • Електропроектанти България
      Power Distribution NEMA
      • Power Monitoring and Energy Automation NAM
      Power Distribution Software
      • EcoStruxure Power Design Forum
      • LayoutFAST User Group Forum
      Light and Room Control
      • SpaceLogic C-Bus Forum
      Solutions for your Business
      • Solutions for your Business Forum
      Support
      • Ask the Community
  • Knowledge Center
    • Building Automation Knowledge Base
    • Geo SCADA Knowledge Base
    • Industrial Automation How-to videos
    • Digital E-books
    • Success Stories Corner
  • Events & Webinars
    • All Events
    • Innovation Talks
    • Innovation Summit
    • Let's Exchange Series
    • Partner Success
    • Process Automation Talks
    • Technology Partners
  • Ideas
    • EcoStruxure Building
      • EcoStruxure Building Advisor Ideas
      Remote Operations
      • EcoStruxure Geo SCADA Expert Ideas
      • Remote Operations Devices Ideas
      Industrial Automation
      • Modicon Ideas & new features
  • Blogs
    • By Topic
    • By Topic
      EcoStruxure Power & Grid
      • Backstage Access Resources
      Remote Operations
      • Remote Operations Blog
      Industrial Automation
      • Industrie du Futur France
      • Industry 4.0 Blog
      Power Distribution NEMA
      • NEMA Power Foundations Blog
      Light and Room Control
      • KNX Blog
      Knowledge Center
      • Digital E-books
      • Geo SCADA Knowledge Base
      • Industrial Automation How-to videos
      • Success Stories Corner

Control Expert DTM Connection Issue

Industry Automation and Control Forum

This forum is addressing industrial automation design & engineering, operations, asset performance, cyber security and digital transformation for Plants & Machines.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Communities
  • Industrial Automation
  • Industry Automation and Control Forum
  • Control Expert DTM Connection Issue
Options
  • Subscribe to RSS Feed
  • Mark Topic as New
  • Mark Topic as Read
  • Float this Topic for Current User
  • Bookmark
  • Subscribe
  • Mute
  • Printer Friendly Page
Invite a Co-worker
Send a co-worker an invite to the Exchange portal.Just enter their email address and we’ll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Experts
User Count
Bastian_Schmitz
Commander Bastian_Schmitz Commander
15
LeTomas
Lt. Commander LeTomas Lt. Commander
7
JerryBartlemay
Lieutenant JG JerryBartlemay Lieutenant JG
6
BevanWeiss
Spock BevanWeiss
4
View All
Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Back to Industry Automation and Control Forum
JSIA22
Crewman JSIA22
Crewman

Posted: ‎2023-02-21 06:29 AM

0 Likes
3
123
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
Share

Posted: ‎2023-02-21 06:29 AM

Control Expert DTM Connection Issue

Hello,

 

I'm having an issue in Control Expert V15.2 where when I open up the DTM browser and attempt to connect to any ATV340 listed in the DTM browser I get a message saying: "Impossible to go in on-line mode" and then fails to connect. The ATVs have all been configured, I can ping them, run them from the program, and also connect to them via SoMove. Has anyone else encountered this issue before? I'm wondering if there's a setting in Control Expert I'm missing or some adjustment I need to make before I can connect to the drives in Control Expert?

Labels
  • Labels:
  • Connected Products
  • Smart Design & Engineering
  • Tags:
  • english
Reply
Share
  • All forum topics
  • Previous Topic
  • Next Topic
Replies 3
RaviNayak
Ensign RaviNayak Ensign
Ensign

Posted: ‎2023-02-21 07:03 AM

0 Likes
2
115
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
Share

Posted: ‎2023-02-21 07:03 AM

@JSIA22 Can you please share what setting you did in master dtm ?

Reply
Share
JSIA22
Crewman JSIA22
Crewman

Posted: ‎2023-02-21 07:10 AM

In response to RaviNayak
0 Likes
1
113
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
Share

Posted: ‎2023-02-21 07:10 AM

My apologies. I'm newer to Control Expert (coming from Studio 5000). I'm not sure what you're referencing by master dtm?

Reply
Share
RaviNayak
Ensign RaviNayak Ensign
Ensign

Posted: ‎2023-02-21 09:48 PM

In response to JSIA22
0 Likes
0
102
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
Share

Posted: ‎2023-02-21 09:48 PM

@JSIA22 Please see the attached image below. Please make sure the IP, Gateway & Subnet mask set in the tool is the same as the device.

 

To launch this view in Control Expert double click on BMEP58_ECPU_EXT ( Master DTM ) and go to device list and set IP address, Subnet mask , Gateway and DHCP.

 

Once Set you should be able to connect 

 

Control Expert.JPG

 

 

Reply
Share
Preview Exit Preview

never-displayed

You must be signed in to add attachments

never-displayed

Additional options
You do not have permission to remove this product association.
 
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this forum after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the forum - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account?Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2023 Schneider Electric, Inc