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Support Forum for HVAC and pumping machines, Modicon M17x and EcoStruxure Machine Expert HVAC software for chillers, AHU, CRAC units for datacenters or process chillers applications - from design, implementation to troubleshooting and more, by Schneider Electric.
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Posted: 2025-07-01 05:56 AM
Hello,
I have encountered a problem with my TM172 controller, i was working on it and that suddenly the display wen off, only thing that is on is the first green led and the fourth led (counting from the top) which is flashing 2 straight times without stop unless i unplugg it from power, i also cant connect it to my pc (in communication settings i dont have the com3 available).
Any ideas what caused this and what might be the solution ?
Thanks
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Posted: 2025-07-08 04:53 AM
Hello,
it seems the controller is not able to exit from the boot phase, if it is still under warranty, I suggest to return it for analysis.
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Posted: 2025-07-03 02:04 AM
Hello,
do you mean that even the boot messages are not shown?
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Posted: 2025-07-04 12:04 AM
Hello,
Yes, nothing is shown as soon as i power the controller, the first led lights up green and the forth led starts flashing 2 times continuously, nothing shows up on the screen, pc doesnt detect the connection, ethernet cable doesnt work either, usb boot not working too
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Posted: 2025-07-08 01:27 AM . Last Modified: 2025-07-08 01:47 AM
Hi,
If possible, could you please test with an empty program and the TM172P...28 or TM172...42 models using the attached USB cable via a COM port connection instead of the Ethernet connection? After applying please check the 24 supply voltage and those settings below, the issue might correct itself automatically.
Have a nice day.
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Posted: 2025-07-08 04:53 AM
Hello,
it seems the controller is not able to exit from the boot phase, if it is still under warranty, I suggest to return it for analysis.
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