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Last Updated:
SwathiNaidu
SmartConnect provides you with the capability to remotely manage your APC Smart-UPS devices through the SmartConnect Web Portal.
The Web Portal is a cloud monitoring application where you can view the status of your device, receive advanced support, and automatic notifications about UPS events and firmware updates.
New devices registered after 1st August 2023 will receive a 6-month trial of the SmartConnect ‘Standard plan’. This change only affects new devices registered from the date specified above.
Quick un-boxing and steps to register the device:
- Connect the battery to the UPS.
- Plug in the utility power cord.
- Connect your Ethernet network into the SmartConnect Ethernet port.
- Turn on your Smart-UPS.
- Allow 5–15 minutes for the UPS to establish a cloud connection for a successful device registration.
NOTE: To use Diagnostics, you must remotely adjust the Sensitivity and Use Features on the Advanced plan. Ensure that the Configuration setting for the Smart-UPS is set to Enable-With Ctrl. Learn more about this setting here.
For more information, see how to set up your Connected APC Smart-UPS video.
Register your SmartConnect-compatible UPS with your account by:
- Using a QR Code
- Using Product Codes
Follow the steps in detail to Add your Device.
NOTE: Following a successful user account creation and Smart-UPS device registration, your device should appear on the SmartConnect web portal with the 
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