Smartlink Update failure

Koen_Rowies · ‎2016-01-06

Hello,

I have tried to update a Smartlink(modbus) connected to a Com'X510 with the acti9 smart test software.

During the update i have got an error and now the smartlink status LED blinks Red/Green all the time.

I can poll the adres via PMC-Modbus but not possible to read any registers... Com'X510 doesn't recognise the device...

I have tried the factory reset (power of and MB adress to 0) buth without succes...

Some other sugestions?

Kind regards

Koen

nischaypond · ‎2016-01-15

Hello Koen,

Thank you for the time this afternoon.Your Smartlink Modbus is now up and running with firmware 1.2.2.

Please make sure to use the Device ID given in Com'x 510 as the modbus slave ID in Acti9 Smartest and Enable Ping in Com'X 510 webpages when upgrading your Smartlink Modbus Firmware via Smartest.

Good Day

Nischay

See Answer In Context

QuentinLt · ‎2016-01-14

Hi Koen,

Did you try to do the upgrade with the USB/Modbus RS485 cable ?
Nischay PONNANNA , Guillaume PESQUET , can you call Koen in Belgium to solve this issue ?
Best regards,

Quentin

Quentin Leddet
Offer Management, Australia

nischaypond · ‎2016-01-15

Hello Koen,

Thank you for the time this afternoon.Your Smartlink Modbus is now up and running with firmware 1.2.2.

Please make sure to use the Device ID given in Com'x 510 as the modbus slave ID in Acti9 Smartest and Enable Ping in Com'X 510 webpages when upgrading your Smartlink Modbus Firmware via Smartest.

Good Day

Nischay

nischaypond · ‎2016-01-15

Hey Quentin,

This issue has been resolved.Thanks

Best regards

Nischay

Koen_Rowies · ‎2016-01-15

Hi Nischay,

Thanks for the good support!

Kind regards

Koen