Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

We Value Your Feedback!
Could you please spare a few minutes to share your thoughts on Cloud Connected vs On-Premise Services. Your feedback can help us shape the future of services.
Learn more about the survey or Click here to Launch the survey
Schneider Electric Services Innovation Team!

Panel Server Advanced with Schneider Power Meter PM1200

Gateways and Energy Servers

Schneider Electric support forum to share knowledge about product selection, installation and troubleshooting for EcoStruxure Panel Server, PowerTag, Com'X, Link150…

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • EcoStruxure Power & Grid
  • Gateways and Energy Servers
  • Panel Server Advanced with Schneider Power Meter PM1200
Options
  • Mark Topic as New
  • Mark Topic as Read
  • Float this Topic for Current User
  • Bookmark
  • Subscribe
  • Mute
  • Printer Friendly Page
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Experts
User Count
Romain_Polette
Spock Romain_Polette Spock
99
Randi_Dolan
Commander Randi_Dolan Commander
46
Guillaume_Evrard
Commander Guillaume_Evrard Commander
44
Thierry_Baudard
Commander Thierry_Baudard Commander
30
View All
Related Products
product field
Schneider Electric
EcoStruxure Panel Server Advanced

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Solved Go to Solution
Back to Gateways and Energy Servers
Solved
AndersDahlskog
Lieutenant AndersDahlskog Lieutenant
Lieutenant

Posted: ‎2023-03-02 12:31 AM

0 Likes
25
4511
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2023-03-02 12:31 AM

Panel Server Advanced with Schneider Power Meter PM1200

Hi

A customer has huge number of this older Schneider Power Meter PM1200 up and running that they need to connect to Panel Server Advanced (PAS800 models) when they expend/replace webbservers. Is there a custom model device created for PM1200 meter ?, if not can it be done ?

Customer can´t replace this huge number of PM1200 meters what they have in operation

Historiclly they have used webbservers EXG300, Com´X510.

The customer is also using PME but they want to to have the webbserver solution with it´s local webbpages/logging memory in paralell to PME. That is why they use PAS800 instead of PAS600 models.

 

Also I placed a question approx 2 weeks ago about Panel Server 2 DI (same customer)

 

BR Anders

 

  • Thumbnail of EcoStruxure Panel Server Advanced
    Schneider Electric
    EcoStruxure Panel Server Advanced
View products (1)
Labels
  • Labels:
  • Product selection
Tags (1)
  • Tags:
  • english
Reply
  • All forum topics
  • Previous Topic
  • Next Topic

Accepted Solutions
Thierry_Baudard
Commander Thierry_Baudard Commander
Commander

Posted: ‎2023-03-02 05:29 AM

0 Likes
0
4489
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2023-03-02 05:29 AM

Hello,
There is no custom model for PM1200 available today.
Development of custom model are locally managed by each Schneider Electric Countries/Zone. Please contact the Panel Server offer manager of your country to know if it is possible to devellop It.

 

BR

 

Thierry BAUDARD
EcoStruxure Power- Technical Support Expert for Softwares & Solutions

See Answer In Context

Reply
Guillaume_Evrard
Commander Guillaume_Evrard Commander
Commander

Posted: ‎2023-03-07 08:24 AM

0 Likes
0
4408
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2023-03-07 08:24 AM

CWP models and embeded models are completeley different and not managed by the same teams

See Answer In Context

Reply
Guillaume_Evrard
Commander Guillaume_Evrard Commander
Commander

Posted: ‎2023-03-07 08:25 AM

0 Likes
0
4407
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2023-03-07 08:25 AM

Answer too complex for this forum because it is yes/no

See Answer In Context

Reply
Romain_Polette
Spock Romain_Polette Spock
Spock

Posted: ‎2024-07-09 06:13 AM

0 Likes
1
2270
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2024-07-09 06:13 AM

Hi @XtianPilarcA , 

You did not answer: "did to upload the proposed model ?"

 

I tried and this seems working (except communication because I have not a real device):

Romain_Polette_0-1720530802828.png

The device is not marked as "unknown".

 

If you have uploaded the model and this still not working please check with tech support.

 

Regards, 

Romain POLETTE
Solution Architect - France Operations

See Answer In Context

Reply
Replies 25
Thierry_Baudard
Commander Thierry_Baudard Commander
Commander

Posted: ‎2023-03-02 05:29 AM

0 Likes
0
4490
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2023-03-02 05:29 AM

Hello,
There is no custom model for PM1200 available today.
Development of custom model are locally managed by each Schneider Electric Countries/Zone. Please contact the Panel Server offer manager of your country to know if it is possible to devellop It.

 

BR

 

Thierry BAUDARD
EcoStruxure Power- Technical Support Expert for Softwares & Solutions
Reply
Guillaume_Evrard
Commander Guillaume_Evrard Commander
Commander

Posted: ‎2023-03-02 10:38 PM

0 Likes
2
4479
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2023-03-02 10:38 PM

Hello,

I see 2 options to solve your issue :

  • PM1200 is having a PDM model, some PDM models have been imported in EPC W (CWP) as per RA requirement on 25/07/22, but seems that PM1200 was not imported. Would be to push for a PDM import in EPC W for PM1200.
  • You are able to provide me a COMX custom model for the PM1200 and I will import the model in EPC W to generate a PAS custom model that you will have to test with a PM1200, a question of minutes. Reason I am not proposing to make it from scratch in EPC W is workload and I prefer to start using a model validated with the device.

 

Reply
AndersDahlskog
Lieutenant AndersDahlskog Lieutenant
Lieutenant

Posted: ‎2023-03-03 12:50 AM

0 Likes
1
4465
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2023-03-03 12:50 AM

Hello

Hello

Thanks for answer
Just for my understanding. PM1200 was in Com´X510 as a supported meter, see page 3 in attached document. Can this be used ?

 

BR/Anders

Attachments
Reply
Olivier_GARAULT
Lieutenant JG Olivier_GARAULT Lieutenant JG
Lieutenant JG

Posted: ‎2023-03-03 01:24 AM

0 Likes
2
4462
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2023-03-03 01:24 AM

Bonjour, 

le PM1200 existe dans la Com'X

Avant d'exporter le modèle personnalisé, est-ce qu'il faut éditer les trames pour sélectionner les valeurs demandées ou est-ce qu'elles sont déjà toutes disponibles?

 

editer la trame.png

Reply
Guillaume_Evrard
Commander Guillaume_Evrard Commander
Commander

Posted: ‎2023-03-03 08:48 AM

0 Likes
0
4455
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2023-03-03 08:48 AM

Yes and no:

  • I can not export a predefined model from COMX210/510 it was possible with COMX200 at some point in the past.
  • a PDM model exists, this model has been defined as a predefined model for COMX. However this model was not defined to be predefined in PAS nor available in EPC W even it was requested last year. This is requiring an action from CWP Team 
Reply
Guillaume_Evrard
Commander Guillaume_Evrard Commander
Commander

Posted: ‎2023-03-03 08:52 AM

1 Like
0
4454
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2023-03-03 08:52 AM

s'Il s'agit d'un modèle custom fait à partir d'un modèle prédéfini, normalement on ne peut pas les modifier.  Le custom modele est propre à la COMX.

Si tu as accès à toute la liste des registres, peux tu m'exporter ton custom modèle et me l'envoyer par mail ?

Reply
AndersDahlskog
Lieutenant AndersDahlskog Lieutenant
Lieutenant

Posted: ‎2023-03-07 04:33 AM

0 Likes
1
4429
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2023-03-07 04:33 AM

Hi, as mentioned previous in this topic about creating a custom model we for the future cases investigate if we can do this within the Swedish organisation.

For this case is there any possibility for the CWP Team to create this PM1200 Schneider Power Meter as a predefined model in PAS, for future FW release ?

BR/Anders

Reply
Romain_Polette
Spock Romain_Polette Spock
Spock

Posted: ‎2023-03-07 04:41 AM

0 Likes
1
4427
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2023-03-07 04:41 AM

Hi all, 

 

When you create a model with EPC W => Is this model available for all EPC W users ? Are models integrated in a kind of library ?

 

Thanks.

 

Romain POLETTE
Solution Architect - France Operations
Reply
Guillaume_Evrard
Commander Guillaume_Evrard Commander
Commander

Posted: ‎2023-03-07 08:24 AM

0 Likes
0
4409
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2023-03-07 08:24 AM

CWP models and embeded models are completeley different and not managed by the same teams

Reply
Guillaume_Evrard
Commander Guillaume_Evrard Commander
Commander

Posted: ‎2023-03-07 08:25 AM

0 Likes
0
4408
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2023-03-07 08:25 AM

Answer too complex for this forum because it is yes/no

Reply
AndersDahlskog
Lieutenant AndersDahlskog Lieutenant
Lieutenant

Posted: ‎2023-03-09 12:39 AM

0 Likes
0
4383
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2023-03-09 12:39 AM

Hi all

Thanks for all your effort/input regarding this post.

For future cases we will investigate the possibility to do 3d party devices with EPC web tool locally in country For PM1200 Power Meter we can only hope/wish what this will be a predefined model in PAS in the future.

Best Regards

Anders

PAE EcoStruxure Power, Sweden

Reply
Guillaume_Evrard
Commander Guillaume_Evrard Commander
Commander

Posted: ‎2023-03-09 08:36 AM . Last Modified: ‎2023-03-09 08:43 AM

0 Likes
0
4367
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2023-03-09 08:36 AM

Hello I tested it and model exported after import in CWP is empty
 

 

Attachments
Reply
Guillaume_Evrard
Commander Guillaume_Evrard Commander
Commander

Posted: ‎2023-03-30 02:45 AM

1 Like
0
4214
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2023-03-30 02:45 AM

one model has been provided and tested by customer

Attachments
models-export-29-03-2023-08-02.zip
Reply
XtianPilarcA
Lieutenant JG XtianPilarcA
Lieutenant JG

Posted: ‎2024-07-07 10:37 PM

0 Likes
0
2310
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2024-07-07 10:37 PM

Is this resolved? any update please. currently added pm1200 on ps800 detected but unknow status. is there a way to resolve this now? currently on the latest firmware of PAS800.

BR.

Reply
Romain_Polette
Spock Romain_Polette Spock
Spock

Posted: ‎2024-07-09 01:01 AM . Last Modified: ‎2024-07-09 01:04 AM

0 Likes
1
2291
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2024-07-09 01:01 AM

Hello @XtianPilarcA, 

 

What do you mean by "unknown status" ?

 

Did you upload the PM1200 Custom Model on your Panel Server ? 

Unknown status is normally displayed for non native devices (no model) that are connected through Modbus:

Romain_Polette_0-1720511611562.png

Romain_Polette_1-1720511997991.png

 

Once a custom model is uploaded on Panel Server, "unknown" status will disappear (model name will replace de text).

Romain_Polette_2-1720512238295.png

 

Please try to upload the proposed model and let us know if this worked.

 

Regards, 

Romain POLETTE
Solution Architect - France Operations
Reply
XtianPilarcA
Lieutenant JG XtianPilarcA
Lieutenant JG

Posted: ‎2024-07-09 04:06 AM

0 Likes
0
2280
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2024-07-09 04:06 AM

Yah, it’s unknown device I mean.  PM1200 is connected to Pas800, no electrical reading. 

Reply
Romain_Polette
Spock Romain_Polette Spock
Spock

Posted: ‎2024-07-09 06:13 AM

0 Likes
1
2271
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2024-07-09 06:13 AM

Hi @XtianPilarcA , 

You did not answer: "did to upload the proposed model ?"

 

I tried and this seems working (except communication because I have not a real device):

Romain_Polette_0-1720530802828.png

The device is not marked as "unknown".

 

If you have uploaded the model and this still not working please check with tech support.

 

Regards, 

Romain POLETTE
Solution Architect - France Operations
Reply
XtianPilarcA
Lieutenant JG XtianPilarcA
Lieutenant JG

Posted: ‎2024-07-11 08:25 PM

0 Likes
0
2242
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2024-07-11 08:25 PM

Hi will send update. Already downloaded it.

Thanks 

Reply
XtianPilarcA
Lieutenant JG XtianPilarcA
Lieutenant JG

Posted: ‎2024-07-11 08:52 PM

0 Likes
0
2242
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2024-07-11 08:52 PM

Hi. It worked. Thank you.

XtianPilarcA_0-1720756337086.png

 

Reply
lahiruherath
Ensign lahiruherath
Ensign

Posted: ‎2024-12-19 01:54 AM

0 Likes
5
1767
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2024-12-19 01:54 AM

Hi @Romain_Polette ,

 

I tried to get a PM1200 meter communicating, the device is not being identified and voltage is also seen in the D+ and D0, Is there a specific setting that enables communication? What am i missing. The system has several PM2120 and all of them are properly communicating and a voltage fluctuation is also seen. The 2120 are newly installed and the 1200 are from older machines.

Best,

Lahiru

Reply
Guillaume_Evrard
Commander Guillaume_Evrard Commander
Commander

Posted: ‎2024-12-19 08:49 PM

0 Likes
4
1755
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2024-12-19 08:49 PM

Hello @lahiruherath , 

What do you mean by Device is not identified ? Have you tried discovery or manual creation using the custom model ? Discovery does not work with Custom model.  Can you try to poll the device using a well known register using the modbus register poll available in the PAS ? Is the device connected ?

Kind Regards

Reply
lahiruherath
Ensign lahiruherath
Ensign

Posted: ‎2024-12-19 09:57 PM

0 Likes
3
1747
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2024-12-19 09:57 PM

Hi Guillaume,

 

Tried to communicate with the PM1200 meter with a simple 485 USB converter and Modbus. Still no luck in getting the communication going. 

Best,

Lahiru

Reply
Guillaume_Evrard
Commander Guillaume_Evrard Commander
Commander

Posted: ‎2025-01-06 12:38 AM

0 Likes
2
1561
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2025-01-06 12:38 AM

Hello @lahiruherath,

Have you tested your set-up on validated bench ? RS485 can sometimes be tricky ( ensure right serial parameter, sometimes need to swap +/-)...
Would be easier to connect the PM straight to PAS or LINK150 to check the com with the device.

Kind Regards

Reply
lahiruherath
Ensign lahiruherath
Ensign

Posted: ‎2025-01-06 01:26 AM

0 Likes
1
1553
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2025-01-06 01:26 AM

Hi Guillaume,

 

Fixed this issue, there was a different parity on PM1200, and changed to a good STP cable the meter communication was quite sensitive. And was only communicating at 4800 with the older audio cable I had used. But with the 120Ohm 0.5 STP it was successful. 

Best,

Lahiru

Reply
Guillaume_Evrard
Commander Guillaume_Evrard Commander
Commander

Posted: ‎2025-01-06 09:56 PM

0 Likes
0
1540
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2025-01-06 09:56 PM

perfect !

Reply
Preview Exit Preview

never-displayed

You must be signed in to add attachments

never-displayed

 
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

This is a heading

With achievable small steps, users progress and continually feel satisfaction in task accomplishment.

Usetiful Onboarding Checklist remembers the progress of every user, allowing them to take bite-sized journeys and continue where they left.

of