Loss Password EGX100

[SESA528]

Hi team,

My customer changed password EGX100, now they not remember.

Pls help me recovery password EGX100. Thanks very much

[SESA528]

Hi team,

Pls help me. Thanks very much.

[Anonymous user · Accepted solution]

Could you open a bFO request and provide us with 
customer EGX100  mac address and serial number? 
based on this information we can generated a Backdoor  master password.

Best Regards 

[SESA528]

Hi @Anonymous user ,

Thanks very much.