Schneider Electric support forum to share knowledge about product selection, installation and troubleshooting for EcoStruxure Panel Server, PowerTag, Com'X, Link150…
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2016-12-0710:20 PM
EGX100 Ping Timeout Problem
Hello,
I have a communication or device problem. When I ping to EGX100 see timeouts. We use PME8.1 in this project. Sometimes values of device lost. Also some gaps occur in datalogs.
When I connect to EGX100 direct via standard ethernet patch cable, there is not any problem.
I explained this issue to IT employee. His answer that " We checked the network and switches. There is not any problem. Everything is okay.