Gateways and Energy Servers
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Hi all,
I got from L1 support a phenomem with the dashboard which we cannot explain. . However a customer send us two snapshots which they normally use for reporting:
Snapshot A taken on 17/12/2014
Snapshot B taken on 02/01/2015
Normally you would expect that the kWh consumption realized in a month would be the same when you are creating a dashboard
Here you can clearly see that some previous months clearly are different between the two snapshots. For example
July :
August
Anyone had this before or if this is known...what would be the answer to the customer?
Thanks in advance
Jun
Posted: 2015-03-25 03:41 AM
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Hello Jun
Could you please tell me where does this screen come from ?
Is it an EGX300 custom page ?
Which version ?
Regards
Jef
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EGX300 Version 4.400 Firmware is in final test and will be released early next week.
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