Gateways and Energy Servers
Schneider Electric support forum to share knowledge about product selection, installation and troubleshooting for EcoStruxure Panel Server, PowerTag, Com'X, Link150…
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Hi All
I've been working with a ComX 200 and am trying to configure it to send data to our EO Sandbox.
My current set-up:
ComX powered on. Ethernet 1 connected to Warrington (UK) office network. Ethernet 2 connected to my PC. I can access the internet on my PC while connected to the ComX
I've added all of the required credentials to connect to the FTP server and have checked that these are correct (they work through an FTP client). I get an error message in the logs when I try to test publication:
The logs reveal the following:
These are the Communication Settings:
Questions:
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Hello,
1. Am I using the correct port, 21?
Yes
2. How do I check that the network is working i.e. the ComX can connect to the internet?
This feature will come in the firmware 1.3.x
3. How do I check the firmware version that is installed on the device?
In the about page (top right of the screen)
You may need to setup a proxy in the Com'X. You could have a look to the proxy settings in your PC or contact the local IT support for the details.
Regards,
Sylvain
Link copied. Please paste this link to share this article on your social media post.
Hello,
1. Am I using the correct port, 21?
Yes
2. How do I check that the network is working i.e. the ComX can connect to the internet?
This feature will come in the firmware 1.3.x
3. How do I check the firmware version that is installed on the device?
In the about page (top right of the screen)
You may need to setup a proxy in the Com'X. You could have a look to the proxy settings in your PC or contact the local IT support for the details.
Regards,
Sylvain
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