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COM'X 510 with 2.1.18 FW CSV publication via SMTP

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sesa367414
sesa367414 Schneider Alumni (Retired)
Schneider Alumni (Retired)

Posted: ‎2016-03-09 12:08 PM

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‎2016-03-09 12:08 PM

COM'X 510 with 2.1.18 FW CSV publication via SMTP

I have gotten a COM'X 510 with 2.1.18 FW to send out emails through a configured SMTP. It is also configured to send a CSV report. When the emails come in, the message is empty, and there is no attached CSV report.

I have tried this with compression enabled and disabled.

I have made sure there is data 'in the buffer' to be sent.

Any ideas/suggestions?

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sesa367414
sesa367414 Schneider Alumni (Retired)
Schneider Alumni (Retired)

Posted: ‎2016-04-06 09:47 AM

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‎2016-04-06 09:47 AM

Check to make sure the SD card inside the COM'X does not have the write lock switch engaged.

See Answer In Context

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Anonymous user
Not applicable

Posted: ‎2016-03-10 04:48 AM

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‎2016-03-10 04:48 AM

Hi,

Please can you make sure that on the devices measurement table the topics are checked for logging and publication If only logging is checked, then the information will not be published.

Screenshot - 3_10_2016 , 1_42_03 PM.jpg

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sesa367414
sesa367414 Schneider Alumni (Retired)
Schneider Alumni (Retired)

Posted: ‎2016-03-10 09:00 AM

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‎2016-03-10 09:00 AM

Thanks for the reply Lazaro,

I can indeed confirm that both the logging and publishing check boxes are ticked for quantities that are showing values.

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sesa367414
sesa367414 Schneider Alumni (Retired)
Schneider Alumni (Retired)

Posted: ‎2016-04-06 09:47 AM

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‎2016-04-06 09:47 AM

Check to make sure the SD card inside the COM'X does not have the write lock switch engaged.

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Anonymous user
Not applicable

Posted: ‎2016-04-20 06:03 AM

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‎2016-04-20 06:03 AM

Hi, Steven

The publication is still in issue?

don't forget that Com'X only send unencrypted email.

Best Regards

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sesa367414
sesa367414 Schneider Alumni (Retired)
Schneider Alumni (Retired)

Posted: ‎2016-04-20 09:06 AM

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‎2016-04-20 09:06 AM

Thanks Lazaro, it was determined that the write lock switch was engaged on the SD card. Thanks for the reminder about not using encryption!

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