Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Join our "Ask Me About" community webinar on May 20th at 9 AM CET and 5 PM CET to explore cybersecurity and monitoring for Data Center and edge IT. Learn about market trends, cutting-edge technologies, and best practices from industry experts.
Register and secure your Critical IT infrastructure

"Fatal Error - System level exception thrown"

Power Distribution and Digital Support

Join experts & peers to learn, share and engage about the key trends of electrical distribution around safety, availability, efficiency and connectivity, as well as power standards & regulations. From design to implementation and operation, let’s discuss how digital and software are transforming your business and your day-to-day work.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • Power Distribution IEC
  • Power Distribution and Digital Support
  • "Fatal Error - System level exception thrown"
Options
  • Subscribe to RSS Feed
  • Mark Topic as New
  • Mark Topic as Read
  • Float this Topic for Current User
  • Bookmark
  • Subscribe
  • Mute
  • Printer Friendly Page
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Experts
User Count
Genghiz
Captain Genghiz Captain
93
Gregoire_Brun
Commander Gregoire_Brun Commander
71
J_Travostino
Sisko J_Travostino Sisko
70
S-W
Commander S-W Commander
65
View All
Related Products
product field
Schneider Electric
EcoStruxure™ Power Design – Ecodial

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Solved Go to Solution
Back to Power Distribution and Digital Support
Solved
Anonymous user
Not applicable

Posted: ‎2021-09-23 06:43 AM . Last Modified: ‎2024-11-22 04:25 AM

0 Likes
8
14308
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-09-23 06:43 AM . Last Modified: ‎2024-11-22 04:25 AM

"Fatal Error - System level exception thrown"

Hi,

 

I upgrade the OS of my PC from Windows 7 to Windows 10 Pro 64 Bits.

 

After installed Ecodial 4.9.7 (the lastest) i get an error when launching: "Fatal error - System level exception thrown". What could be? It works fine with Windows 7.

 

 

Attachments
Labels
  • Labels:
  • Power Distribution Software
  • Tags:
  • english
Reply

Link copied. Please paste this link to share this article on your social media post.

  • All forum topics
  • Previous Topic
  • Next Topic

Accepted Solutions
Genghiz
Captain Genghiz Captain
Captain

Posted: ‎2021-09-24 01:54 AM

In response to Anonymous user
1 Like
3
14283
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-09-24 01:54 AM

Hello Giulius, 

 

Thanks for your confirmation, that the application is working fine now. 

Yes the .NET Framework is essential for the Ecodial application to work well. 

 

Thanks for using and exploring the application.

 

Regards, 

Team - Ecodial and Expert Support

See Answer In Context

  • Tags:
  • english
Reply

Link copied. Please paste this link to share this article on your social media post.

Genghiz
Captain Genghiz Captain
Captain

Posted: ‎2022-07-18 09:57 PM

In response to ELMEBROUK
2 Likes
0
12845
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2022-07-18 09:57 PM

Hello

Greetings for the day.!

Thanks for reach us through the FORUM

 

Scenario 1:

 

For the good working of EcoStruxure Power Design - Ecodial, the .Net Framework is essential. So kindly please check the availability of the .Net framework at your New PC.

If not available, then kindly please install the same.

 

Scenario 2:

In some computers, the same should be already available and needs to be enabled.

As explained here…from the control panel.

 

Enable .NET 3.5 from Control PanelEnable .NET 3.5 from Control Panel

 

Please feel free to comeback to the forum; if the provided suggestions are not meeting/resolving your situations.

 

Thanks & Regards,

Team - Ecodial Expert Support

 

 

See Answer In Context

  • Tags:
  • english
Reply

Link copied. Please paste this link to share this article on your social media post.

Replies 8
Anonymous user
Not applicable

Posted: ‎2021-09-23 08:26 AM

0 Likes
4
14292
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-09-23 08:26 AM

Solved! I installed Framework 3.5 and the program runs fine.

 

Sorry

  • Tags:
  • english
Reply

Link copied. Please paste this link to share this article on your social media post.

Genghiz
Captain Genghiz Captain
Captain

Posted: ‎2021-09-24 01:54 AM

In response to Anonymous user
1 Like
3
14284
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-09-24 01:54 AM

Hello Giulius, 

 

Thanks for your confirmation, that the application is working fine now. 

Yes the .NET Framework is essential for the Ecodial application to work well. 

 

Thanks for using and exploring the application.

 

Regards, 

Team - Ecodial and Expert Support

  • Tags:
  • english
Reply

Link copied. Please paste this link to share this article on your social media post.

ELMEBROUK
ELMEBROUK Cadet
Cadet

Posted: ‎2022-07-18 07:54 AM

0 Likes
2
12858
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2022-07-18 07:54 AM

Hello ,

I have a same problem with my new PC THINKPAD T14s

I have instaled the EcoStruxure Power Design - Ecodial 4.9.7 today and  when i run the software i have this message

  • Tags:
  • english
Reply

Link copied. Please paste this link to share this article on your social media post.

Genghiz
Captain Genghiz Captain
Captain

Posted: ‎2022-07-18 09:57 PM

In response to ELMEBROUK
2 Likes
0
12846
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2022-07-18 09:57 PM

Hello

Greetings for the day.!

Thanks for reach us through the FORUM

 

Scenario 1:

 

For the good working of EcoStruxure Power Design - Ecodial, the .Net Framework is essential. So kindly please check the availability of the .Net framework at your New PC.

If not available, then kindly please install the same.

 

Scenario 2:

In some computers, the same should be already available and needs to be enabled.

As explained here…from the control panel.

 

Enable .NET 3.5 from Control PanelEnable .NET 3.5 from Control Panel

 

Please feel free to comeback to the forum; if the provided suggestions are not meeting/resolving your situations.

 

Thanks & Regards,

Team - Ecodial Expert Support

 

 

  • Tags:
  • english
Reply

Link copied. Please paste this link to share this article on your social media post.

Genghiz
Captain Genghiz Captain
Captain

Posted: ‎2022-07-20 03:32 AM

In response to ELMEBROUK
0 Likes
0
12832
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2022-07-20 03:32 AM

Hello Mr. Mebrouk, 

 

Greetings for the day! and sorry to followup. 

We hope, with the provided suggestions; you were able to overcome the situation.

 

Regards,

Team-Ecodial Expert Support.

  • Tags:
  • english
Reply

Link copied. Please paste this link to share this article on your social media post.

amokrane
amokrane
Cadet

Posted: ‎2023-11-03 01:00 PM

In response to Genghiz
1 Like
0
7890
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2023-11-03 01:00 PM

salutation 

merci les solutions apportées m.ont permet de résoudre le problème 

cordialement 

Reply

Link copied. Please paste this link to share this article on your social media post.

kanzalhaqa
kanzalhaqa
Cadet

Posted: ‎2024-09-29 10:52 PM

In response to Genghiz
0 Likes
0
3229
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2024-09-29 10:52 PM

Had same issue. Now its working fine. Thanks!

Reply

Link copied. Please paste this link to share this article on your social media post.

EZ9F34216
EZ9F34216
Cadet

Posted: ‎2025-02-26 08:45 AM

In response to Genghiz
0 Likes
0
1070
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2025-02-26 08:45 AM

Thank you very much. I installed Ecodial V 5.3.1 and also got Fatal error: System level exception. I enabled .NET Framework 3.5 and now the program works fine.

Reply

Link copied. Please paste this link to share this article on your social media post.

Preview Exit Preview

never-displayed

You must be signed in to add attachments

never-displayed

 
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

This is a heading

With achievable small steps, users progress and continually feel satisfaction in task accomplishment.

Usetiful Onboarding Checklist remembers the progress of every user, allowing them to take bite-sized journeys and continue where they left.

of