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EcoStruxure Power & Building Software Companion
This knowledge base provides you with "how to" articles, support information, and documentation on EcoStruxure Power & Building Software Companion to help you configure and manage your customer software.
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With the introduction of Power Operation subscription licensing (available in some countries starting June 2025), the end user and/or EcoXpert can opt to amend their Power Operation system anytime during the duration of the subscription period.
For example, an end user could initially purchase a 3-year subscription license for the Essential (ie: base tier) of Power Operation. Then after the first 3 months of use, the end user decides to move to the Advanced Tier of Power Operation.
Using the Software Companion, the Advanced Tier charges would only be applied for the remaining duration of the 3-year term. In the example above, if the end user decided to amend a 3-year period after the first 3 months, the Software Companion would calculate 33 months of an Essential to Advanced amendment.
The same principle would be applied to an end user adding more of the following during the remaining duration of a subscription term:
Device licenses
Add-on modules (eg: PowerSCADA Anywhere, Insulation Monitoring or Backup power testing)
Updating a Power Operation license for EPO 2024, 2022 or 2021 systems whether it is a subscription license (introduced in some countries in June 2025) or a perpetual license is done in the License Configuration Tool on the PC that the Power Operation Server is installed on.
You can find information on license management in the Power Operation System Guide here: Power Operation 2024 Help.
Specifically, when the Power Operation has been updated after the renewal or amendment process, one would follow one of the two workflows:
System is online (connected to the Internet), one would follow the License Refresh steps in the System Guide: Refreshing a license.
System is offline (system is not connected to the Internet), one would need to follow the offline Return and new Activation processes.
EcoStruxure Power Operation licensing plans
Select the licensing plan tier that meets your project requirements today, and upgrade whenever you choose: