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Label: "digital locker and vouchers"

View in: "EcoStruxure Power & Building Software Companion" | Community

2 Posts | First Used: 2025-04-08

EcoStruxure Power & Building Software Companion

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Label: "Digital Locker and Vouchers" Show all articles

What is the difference between vouchers and licenses?

When you order Schneider Electric software products, you will receive an email with codes for digital vouchers. These vouchers represent the products and quantities you have ordered, but they do not create a license yet. The voucher codes do not activate the software.   First, redeem the vouchers in your Digital Locker within the Software Companion. You can store them there until you are ready to create, amend, or renew a license.    When you are ready to use the vouchers, the Software Companion will check if they match your configuration's type and quantity. If they do, it will generate an Activation ID for the software, consuming the vouchers from your Digital Locker.    If the vouchers do not match your configuration, you will need to either:  Purchase additional vouchers to cover the missing type/quantity, or  Adjust your configuration to fit the available vouchers.  For subscription-based software, activating the license will start your subscription period, typically for 1 or 3 years, depending on your order. 
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Administrator AlexandreBoulet Administrator
‎2025-04-08 05:21 AM

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  • Digital Locker and Vouchers
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What is a Digital Locker?

A Digital Locker is a personal digital repository where you can redeem and store digital vouchers for Schneider Electric software. You access it through EcoStruxure Power & Building Software Companion.    You can only have one Digital Locker associated with your user credentials. All the vouchers you will redeem will be added to your Digital Locker. Vouchers for the same product commercial reference will add up.    If you invite another user to your Digital Locker and this user accepts, your Digital Locker will become shared and all available vouchers will be visible and accessible to both users, in a shared pool.  If the invited user already had a Digital Locker of their own, then both Digital Lockers will be combined into a single one, with vouchers from both lockers added to the shared pool. Only the original inviter will have the capacity to invite more users to the Digital Locker.   We recommend that you limit any invitation to users from your company to avoid any issue.    Once vouchers are redeemed in your Digital Locker, you can no longer share them with a person external to your Digital Locker. If you are not the person going to use the vouchers, it is best to forward the voucher email to the person who will actually need to redeem and use them instead.    Please note that your Digital Locker is also accessible through mySchneider in countries where the Software Management business service is activated. You can store vouchers for other Schneider Electric software outside of the EcoStruxure Power and Building portfolio, but all actions related to EcoStruxure Power and Building software (EcoStruxure Building Operation, Power Monitoring Expert, EcoStruxure Power Operation, etc.) will take you to the Software Companion for completion. 
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Administrator AlexandreBoulet Administrator
‎2025-04-08 05:19 AM

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  • Digital Locker and Vouchers
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