Data privacy

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Schneider Electric ensures the privacy and integrity of your data at all times. It is committed to complying with its obligations under the GDPR. EcoStruxure IT only uses machine data to optimize your experience with the platform – guaranteeing the confidentiality of your personal data.

Privacy Policy

Learn more about privacy at Schneider Electric

GDPR

The General Data Protection Regulation (“GDPR”) addresses the processing of personal data and the free movement of that data. Its goal is to strengthen the security and protection of personal data in the EU and to harmonize EU data protection law.

This regulation sets out a number of data protection principles and requirements which must be adhered to when personal data is processed.

Schneider Electric is committed to complying with its obligations under the GDPR. Schneider Electric shares personal information with 3rd party data processors on a need-to-know basis.

Learn more about what personal data is shared with subprocessors and subcontractors

Personal Data Handling and Storage

Schneider Electric collects sensor data and alarms from critical infrastructure devices, that you choose to share with us. Schneider Electric only collects data about the performance of your equipment, and metadata such as where it’s located and how old it is.

Before being committed to storage, your data is tagged as yours. Your data is segregated from other customers data by a unique identifier, which the system uses to ensure proper matching of data. In addition, the cloud engine keeps a complete audit trail of the data received and the data processing, so we can always retrace our steps and see where your data has been and what it has been used for.

EcoStruxure IT does not access any data stored on your servers or storage, or monitor any traffic passed through your network. Data is stored on Microsoft Azure in the United States. 

EcoStruxure IT Privacy Notice

Personal Data Use

Firstly, Schneider Electric processes and stores data for you, so it’s available to you anywhere in the world through the EcoStruxure IT app. But more importantly, sharing your data with Schneider Electric allows us to optimize the services and products we provide, to help you optimize your data center, and to enable you to benchmark yourself with peers worldwide.

Automatic Personal Data Deletion

When you deactivate your EcoStruxure IT account, our system automatically deletes your personal data for login. A historical record is kept for marketing purposes that is deleted after three years.

See also

EcoStruxure IT security

Application security

Product security features 

Data center and network security 

Subprocessors and subcontractors for EcoStruxure IT