samsung s7 not compatible

[DCIM_Support]

samsung s7 

because it is not compatible?

(CID:132650564)

[DCIM_Support]

Dear Franco Añorga,

1. You need to verify the version of Android OS on your mobile device: it must be at least 4.1+ (see https://play.google.com/store/apps/details?id=com.schneiderelectric.remoteOn).
2. The fact is that EcoStruxure IT mobile app is officially available for download only in a small number of countries (see https://ecostruxureit.com/available-in/😞

US, UK, Ireland, Australia, Canada, Singapore, France, Hong Kong and India.

I hope this helps you.

With respect.

(CID:132650590)

[DCIM_Support]

there is no way to download it manually?

I'm from Argentina, that's why he does not let me download it.

Thank you..

(CID:132650806)

[DCIM_Support]

Dear Franco Añorga,

This is not a problem: try to google the phrase "download ecostruxure it 1.0.46" and in the first lines you will find several free unofficial Android app stores 😉. From there you can download the Android mobile application you need without registration, regardless of your country. And then install the mobile application manually on your mobile device.

If you have any more questions, please ask.

With respect.

(CID:132650951)

[DCIM_Support]

I could install it ... thank you very much.

(CID:132651009)

[DCIM_Support]

Ok, thanks for the good feedback 😀.

P.S.: Today, a new version 1.0.48 for Android OS is already available, from which the GUI is the same as the GUI EcoStruxure IT application for iOS.

(CID:132651114)

[DCIM_Support]

Dear Franco Añorga,

Tell us, please, could you solve your problem or not?

With respect.

(CID:132662605)

[DCIM_Support]

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