is there any way to associate 3rd party temperature sensor to dco?

DCIM_Support · ‎2020-07-04

This question was originally posted on DCIM Support by giovanni angiulli on 2018-06-20

DCIM_Support · ‎2020-07-04

This answer was originally posted on DCIM Support by Jef Faridi on 2018-06-20

Hi Giovanni,

Wondering if you are seeing the temperature sensor info in DCE, and if possible to share screen capture (IP and other sensitive info may be masked).

If you see the temperature sensor information in DCE and if not coming to DCO (expected to be shown in Planning Device Association mode > Monitoring > "DCE server" > ), then it might basically be DDF related issue. New ddf's can be request here: http://sxwhelpcenter.ecostruxureit.com/devices.

Kind regards

DCIM_Support · ‎2020-07-04

This comment was originally posted on DCIM Support by giovanni angiulli on 2018-06-20

Hello Jef,

I have a chain of Raritan PDU connected to DCE via Modbus TCP. One single IP configured on the first PDU in the chain. Every PDU have one temperature sensor connected.

I'm able to see the temperature value in DCE using command "right click" on PDU and "view sensor device" as below

I have created the virtual sensor for the temperature in DCE

and I have associate in DCO the temp virtual sensor to one temperature device I found in the Genoma using Planning Device Association mode > Monitoring > "DCE server"

Now I'm unable to view the measured plan in 3D navigation because of the error message you can see in image below

Do you think it can be a DDF issue?

thanks and regards

DCIM_Support · ‎2020-07-04

This comment was originally posted on DCIM Support by Jef Faridi on 2018-06-20

Hi Giovanni,

Many thanks for the additional info - unfortunately this network port sharing configuration is not supported in DCO. I guess you might only be able to see the device sensor information (in DCO) for the first rack-pdu with configured IP.

Virtual temperature sensors are not designed to be used in DCO.

Kind regards

DCIM_Support · ‎2020-07-04

This comment was originally posted on DCIM Support by Ed Tarento on 2018-11-10

Hi Jeff, as a single NetBotz device supports multiple temp sensors, I guess that this is a DDF challenge as it relates to DCO? Or am I missing something?

Cheers

DCIM_Support · ‎2020-07-04

This comment was originally posted on DCIM Support by Greg Sterling on 2018-11-12

You are correct as far as I know. the DDF would have to be setup to make each of the temp sensors visible to DCO as temp sensors. Seeing multiple temp sensors is not limited to botz devices.

Support for daisy chained devices is currently part of the ecostruxure it expert gateway, so improvements in this capability are coming to DCO.

As Jef already mentioned DCO does not support virtual sensors from DCE.

Regards

Greg Sterling

DCIM_Support · ‎2020-07-04

This answer was originally posted on DCIM Support by Ed Tarento on 2018-06-21

Hi Giovanni

Are you seeing the virtual sensors in DCO?

In Australia, we solved a similar issue (but we wanted power readings as well as temp) a long time ago by using a locally developed gateway product that reads all the values from the first rPDU and then "unpacks" the readings and present these to DCE, via SNMP, as multiple device IPs, each with appropriate temp sensors. So we needed an IP and a DCE node license per rPDU - no problem for this customer.

But I feel that your's is simply a DDF problem that can be solved with an adjustment to the DCE modbus DDF. I'm saying this because you've said nothing about the rPDU power readings. If you want power as well I guess you'll need something like the gateway or wait for DCE/DCO support for daisy chained rPDUs.

If it's just temp, the single modbus/TCP Raritan rPDU should be OK to present to DCO as a single device but with multiple temp sensors, which you can then drag and drop where they are physically located.

I hope this makes sense.

The gateway BTW is a licensed product that requires $/Euro investment

Cheers

Ed

DCIM_Support · ‎2020-07-04

This comment was originally posted on DCIM Support by giovanni angiulli on 2018-10-15

Hello Ed,

I'm really sorry for my late answer. Yes we need also power reading not only temperature. I can read both in DCE for the whole PDU chain but it seems not possible to drag and drop the sensor where it is located in DCO.

I tried a lot to get a reviewed DDF with local team and support team without result.

Regards

DCIM_Support · ‎2020-07-04

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