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EcoStruxure IT forum
Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz
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Posted: â2020-07-04 02:32 PM . Last Modified: â2024-04-05 02:36 AM
Hi support,
Today, on my site management https://struxureon.com/manage after clicking on "Download gateway software" button, the following error is displayed:
Therefore, the action "Download gateway software" does not work.
Very thanks for the support.
(CID:128761272)
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Posted: â2020-07-04 02:32 PM . Last Modified: â2024-04-05 02:36 AM
Hi
Thank you for the report, we have investigated the issues, and a solution is in progress. Until the solution is deployed you can use this link to get the gateway:
https://struxureon.com/download-and-set-up-struxureon-gateway
Best Regards
Jacob Just
(CID:128761285)
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Posted: â2020-07-04 02:32 PM . Last Modified: â2024-04-05 02:36 AM
Hi
Thank you for the report, we have investigated the issues, and a solution is in progress. Until the solution is deployed you can use this link to get the gateway:
https://struxureon.com/download-and-set-up-struxureon-gateway
Best Regards
Jacob Just
(CID:128761285)
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Posted: â2020-07-04 02:32 PM . Last Modified: â2024-04-05 02:36 AM
Thanks for the quick feedback đ.
(CID:128761289)
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Posted: â2020-07-04 02:32 PM . Last Modified: â2023-10-22 04:39 AM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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