how to configure the email

[DCIM_Support]

when we are putting test mail its only loading after there is no response ,so provide the guidliness how to configure the email settings

(CID:105457656)

[DCIM_Support]

Hi Prakash, Which software application are you referring to? Is it DCE, DCO or Netbotz?

(CID:105457660)

[DCIM_Support]

Hello Prakash,

We have a very good knowledge base that will walk you through email configuration at www.apc.com. Please search the following knowledge base ID FA225766 within the search window of the link below

http://www.apc.com/site/support/us/en/faq/

Thanks

Victor

(CID:105457699)

[DCIM_Support · Accepted solution]

Hi Prakash,

If the test email option does not work, then please also check the below points.  

Please make sure that Valid Primary, Secondary DNS IP address and Domain Name are entered

Please make sure that correct SMTP Server, SMTP Port are entered

Ensure that SMTP Port is opened for the DCE IP Address in order for the Mail Server to send an email. This is most likely cause of failed email test. 

Enter the Authentication user name and password if the SMTP server requires an authentication to send an email. 

I hope it helps. 

Regards,

Bala

(CID:105457716)

[DCIM_Support]

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