geist

[DCIM_Support]

Hi,

We have a number of Geist PDU's in our environment and would like to use DCE (version 7.3.1) to monitor them (they have temp and water sensors attached to them as well).  The Geist PDU's have a RCX-D identifier on them.  What will we need to do to add them to DCE?

Thanks

(CID:108826132)

[DCIM_Support · Accepted solution]

Hi Michael,

for DCE to read any device, a DDF or device definition file is required. These can be obtained by using the link above for my devices. If you can discover the device and some sensors are missing, and this assumes they can be obtained using the Modbus or SNMP protocol used for discovery, then you need to work with the DDF team to get the DDF file or get it updated. 

Steve. 

(CID:108826139)

[DCIM_Support]

Hi Steve,

Thank you for your answer.  I've made a request via the "My Device Requests".  I created the walk-thru file, but I think the process failed.  I also included the mib file from Geist.  Do you have any idea how long this process takes?

Thanks again

(CID:108826697)

[DCIM_Support]

Hi Michael, I am unsure exactly how long it will take but hopefully the team responsible for DDF creation will provide you with some type of time expectation. I will ask if they have any documented statement of work. Steve.

(CID:108826852)

[DCIM_Support]

Hi Michael, I had a look at your DDF request for GEIST RCX-D, it looks the walk file attached with the request is incorrectly generated. I have emailed you the link to download the right walk script, please go through it to generate the fresh walk of the device and send it back to us. Thanks and Regards, Mohan Gowda

(CID:108826929)

[DCIM_Support]

I found another mib file for the Geist RCX devices. This zip includes the mib file and a csv file. I'm not sure if this helps or not

U:DownLoadsGeistMonitored PDUGeist RCX mib.zip 

(CID:108827005)

[DCIM_Support]

Please find attached a zip file with the dev walk data

U:DownLoadsAPCStructureWareisxc_devicewalkwalkfilesGeist WalkFiles.zip

(CID:108827012)

[DCIM_Support]

Hi Michael, Unfortunaltely it looks the files are not uploaded. Could you please send the files over email to me ? Thanks and Regards, Mohan Gowda

(CID:108827228)

[DCIM_Support]

Hi Mohan, I've sent the files to your email as requested.

(CID:108827255)

[DCIM_Support]

Hi Michael, received your ddf test results and will be sending the update By Thursday.

(CID:108828650)

[DCIM_Support]

Hi Michael, I have emailed you the updated file, please test it and let me know the results, Regards,

(CID:108829468)

[DCIM_Support]

Hi Mohan, Thank you for the updated DDF file. I've uploaded it to DCE, deleted the Geist PDU's from DCE and re-added them. I've added some screen shots for so you can see what I'm looking at. Looking at the Geist PDU's from DCE, - I don't see the sensor for the Water Sensor - I don't see the values for the slave PDU (please note that there may be up to 3 slave PDU's attached to a master PDU). In this case, there is only 1 slave PDU attached. - It appears that the Model information isn't correct. The information in the Model field is actually the hostname on the PDU Regards,

(CID:108829481)

[DCIM_Support]

Hi Mike, I have included all the matching sensors from the walk and MIB in the update I sent. Now since you are not able to see water sensors, could you please sort the OIDs for those sensors and send it along with their descriptions so that I can update the DDF accordingly and address other issues as well. Thanks and Regards, Mohan Gowda

(CID:109447023)

[DCIM_Support]

Hi Mohan, I'm not sure what you are asking for. If you can send me instructions how to gather the information, I will get this information to as soon as I can. Thank you,

(CID:109447065)

[DCIM_Support]

Also, wondering if the mib file that I sent does not help in this exercise?

(CID:109447228)

[DCIM_Support]

Hi Mike, In your above comment you have mentioned that Water Sensors are not being displayed, what I am expecting from you is could you please provide me the list of water sensors that you are expecting to see in DCE ?? Thanks and Regards, Mohan Gowda

(CID:110004573)

[DCIM_Support]

Hi Mike, I am waiting for your reply. Please let me know if you have any difficulty in finding the information that I have asked for. Thanks and Regards, Mohan Gowda

(CID:110004933)

[DCIM_Support]

Hi Mohan, I'm trying to get the information that you are looking for via the hardware vendor of the device, as I'm not sure of what you are looking for. I hope to have some answers in a few days.

(CID:110004986)

[DCIM_Support]

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