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Posted: 2020-07-03 06:19 AM . Last Modified: 2024-04-08 10:50 PM
Hi Experts,
One of our custmor has deploied the server access, when he tried to access the remote console, it always stay on this page.
pls help to slove this, thanks!
(CID:108826157)
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Posted: 2020-07-03 06:19 AM . Last Modified: 2024-04-08 10:50 PM
Hi Brenda Sun
Could you ask customer to try it with a different browser (Chrome or FireFox recommended). I suspect that they are using Microsoft Internet Explorer and it may not be supported by the vendor of the Network Management card of the server.
(CID:108826167)
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Posted: 2020-07-03 06:19 AM . Last Modified: 2024-04-08 10:50 PM
Chrome is not supported since this feature depends on a java applet. So ensure that java is installed and enabled in the browser.
(CID:108826593)
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Posted: 2020-07-03 06:19 AM . Last Modified: 2023-10-31 11:34 PM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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