dce vm stuck at "Data Center Expert is starting up".

[DCIM_Support]

Hello,

I had to redeploy my DCE VM today from the ova template.  The vm has a new name and IP address but the same MAC address as the original server.

The vm boots but if I try to browse to its URL or try connecting the client to the vm I get a message "saying Data Center Expert is starting up. Please wait. This page will refresh every 10 seconds", its been like this for an hour now.

DCE version 7.4.1

client version 7.4.1

I read somewhere that the default disk partition size can sometimes cause this problem so I also added a 2nd hard disk of 500gb and rebooted the vm.

Any suggestions?

thanks

Patrick

(CID:110008657)

[DCIM_Support]

Hi Patrick English,

And you can show us a screenshot from the DCE VM console?

Very thanks for the support.

(CID:110008659)

[DCIM_Support]

do you mean the vmware settings?

pdumgt.png

(CID:110008665)

[DCIM_Support]

No, just screenshot of the Linux DCE VM console (for example, from vSphere Web Client -> "Launch Console" under DCE VM).

(CID:110008669)

[DCIM_Support]

that is just the black screen telling me if I login my warranty will be invalidated.

pdumgt.png

(CID:110008671)

[DCIM_Support]

i have logged into this with apcsetup and configured the IP, gateway, subnet mask, DNS and FQDN.

(CID:110008672)

[DCIM_Support]

Everything means visually normally :-). This can be the following step to a solution: How to download Capture logs on Data Center Expert .

(CID:110008682)

[DCIM_Support]

got a login prompt then Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator, root@localhost and inform them of the time the error occurred, and anything you might have done that may have caused the error. More information about this error may be available in the server error log.Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator, root@localhost and inform them of the time the error occurred, and anything you might have done that may have caused the error. More information about this error may be available in the server error log.

(CID:110008685)

[DCIM_Support]

gave up and redeployed the vm. its working this time. The only thing i did differently was to add the extra 500GB drive before the initial boot of the vm.

(CID:110008694)

[DCIM_Support]

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