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Posted: 2020-07-02 04:20 PM . Last Modified: 2024-04-09 02:50 AM
Hi,
Can the DCO recall me (or another users) about the order?
for example:
1. i want install server (same server) 16.10.2015.
2. i make Order and Order is active
3. DCO find the best rack and i planning add server in the best rack,
4. i add new task in Order.
How can i make, that the system recalled me about this task 15.10.2015 ?
there is a possibility in the DCO or not?
If I plan to make a change 10/16/2015: Do system recalls me about plan install server or cancels the installation?
(CID:103585093)
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Posted: 2020-07-02 04:20 PM . Last Modified: 2024-04-09 02:50 AM
Hi Evgeny,
Sending a reminder is not possible or supported - I believe the email notification is for the creation and the completion of the work orders.
Kind regards
(CID:103585099)
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Posted: 2020-07-02 04:20 PM . Last Modified: 2024-04-09 02:50 AM
Jef, thank you for answer
And what about Unit, which we are planned for install server and Ports (Power and data) ? planned Unit is free after 16/10/2015 or not?
Will he (unit) be available for search for the best Rack?
(CID:103585105)
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Posted: 2020-07-02 04:20 PM . Last Modified: 2024-04-09 02:50 AM
Hi Evgeny, The planned task will be waiting to be executed, otherwise it is not free. If I understand correctly, you want to add new task(s) to an existing plan, which is not supported. The initial assigned work order needs to be executed (or canceled), then it would be possible to assign a new task, such as moving the device elsewhere by for example using the asset provisioning for the best rack. Kind regards
(CID:103585107)
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Posted: 2020-07-02 04:20 PM . Last Modified: 2023-10-31 10:16 PM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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