Why did my StruxureOn score decrease?

DCIM_Support · ‎2020-07-03

My monthly StruxureOn report indicated a 5 point decrease from the previous month, but there was no explanation as to the cause of the decrease. There were no alarms. How do I determine the cause?

DCIM_Support · ‎2020-07-03

Hi jsears,

The reason for the change in the score is an increase in the battery temperature on the UPS. The battery temperature has gone from our recommended value to a higher temperature. A higher battery temperature can decrease the lifetime of the battery. This is what have caused the decrease in the score.

Thanks

Jesper Bjerregård

See Answer In Context

DCIM_Support · ‎2020-07-03

Hi jsears, thanks for posting.

Sorry to hear you're having trouble. Let's hope you find your answer here.

Kind regards Ditte

DCIM_Support · ‎2020-07-03

Hi jsears,

The reason for the change in the score is an increase in the battery temperature on the UPS. The battery temperature has gone from our recommended value to a higher temperature. A higher battery temperature can decrease the lifetime of the battery. This is what have caused the decrease in the score.

Thanks

Jesper Bjerregård

DCIM_Support · ‎2020-07-03

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