Where can I download DCO 8.2.7 desktop client?

DCIM_Support · ‎2020-07-04

This question was originally posted on DCIM Support by Álvaro González Jouve on 2018-09-11

Hello,

I've been locking in the website where to download the desktop client for DCO 8.2.7.

In previous version the client was downloaded via the local DCO website, but i've asked and actually is at the struxureware website.

I want to know where could i find the link to download the client.

Thanks.

DCIM_Support · ‎2020-07-04

This answer was originally posted on DCIM Support by spezialist on 2018-09-11

Dear Álvaro González Jouve,

From Davis Navarro answer to a similar question :

Desktop client not included with ISO

The desktop client is now hosted and is no longer included with the ISO. There is no longer a strict version number match between the server and client.

You do not always need to update desktop clients when you update your Data Center Operation server. If a client update is required, a message will appear when you start the client for the first time after updating your server.There is also an option to download the desktop client in your profile in the web client.

http://sxwhelpcenter.ecostruxureit.com/display/public/UADCO8x/StruxureWare+Data+Center+Operation+8.2...

I hope this helps you.

With respect.

DCIM_Support · ‎2020-07-04

This comment was originally posted on DCIM Support by Greg Sterling on 2018-09-11

Taking this item offline with Alvaro.

DCIM_Support · ‎2020-07-04

This answer was originally posted on DCIM Support by Álvaro González Jouve on 2018-09-24

Thank you for answering so fast.
I know that is not included, the question is where could i find the link to download the desktop client for DCO 8.2

I updated the software from DCO 8.1 to 8.2 and when i try to connect to the server with the desktop client i get the message that the client is not compatible with the DCO version and is needed to download the client for the 8.2 version.

I've been looking for it in the Struxureware portal and i can't find the link to download the client.

Regards.

DCIM_Support · ‎2020-07-04

This comment was originally posted on DCIM Support by spezialist on 2018-09-24

Dear Álvaro González Jouve,

It is important to know exactly the version of your DCO software. Do you have DCO-8.2.7?

With respect.

DCIM_Support · ‎2020-07-04

This answer was originally posted on DCIM Support by Glenn Canavan on 2018-09-24

Browse to the webpage of your DCO server's IP address. After logging in, you can download the client directly from the "Download Desktop Client" link, which appears when you click on the round circle with your username initials in it.

DCIM_Support · ‎2020-07-04

This comment was originally posted on DCIM Support by spezialist on 2018-10-07

Dear Álvaro González Jouve,

Tell us, please, did you solve your problem or not?

With respect.

DCIM_Support · ‎2020-07-04

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