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Posted: 2020-07-04 04:54 PM
This question was originally posted on DCIM Support by Russell Singh on 2018-04-25
After associating DCO device with it's DCE counterpart (AP7753) which is an ATS, I then try to save my changes, I get the following
"The system was unable to save your changes due to an unexpected error.
The client will restart and any unsaved changes will be discarded."
I have tried with different ATS, same issue, I am able to save any other kind of association fine.
(CID:130099368)
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Posted: 2020-07-04 04:54 PM
This answer was originally posted on DCIM Support by Jef Faridi on 2018-05-01
Hi Russell,
I've tested this moment ago (using DCO 8.2.2) without any problem.
What is the version of your DCO? I was wondering perhaps the modeled ATS device in DCO might contain some unexpected configuration (such as power configuration). So you might want to (as a test) try using the device from Genome Library (without changes) and see how it goes?
Kind regards
(CID:130681241)
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Posted: 2020-07-04 04:54 PM
This answer was originally posted on DCIM Support by Jef Faridi on 2018-05-01
Hi Russell,
I've tested this moment ago (using DCO 8.2.2) without any problem.
What is the version of your DCO? I was wondering perhaps the modeled ATS device in DCO might contain some unexpected configuration (such as power configuration). So you might want to (as a test) try using the device from Genome Library (without changes) and see how it goes?
Kind regards
(CID:130681241)
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Posted: 2020-07-04 04:54 PM
This comment was originally posted on DCIM Support by Russell Singh on 2018-05-10
You are correct, when I use the default genome it works perfectly, I guess going forward we will need to make associations and then connect the power last.
Thanks Jef.
(CID:131958822)
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Posted: 2020-07-04 04:54 PM
This comment was originally posted on DCIM Support by Jef Faridi on 2018-05-11
Hi Russell,
My pleasure & many thanks for the update,
Kind regards
(CID:131958825)
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Posted: 2020-07-04 04:54 PM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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