Upgrade DCO to DCO-CoLo version

[DCIM_Support]

All, how to upgrade from DCO to DCO-CoLo version, can you just upgrade or do you need to backup the current configuration and restore on the CoLo version, please advice

FYI, customer is running version DCO 7.5.0

(CID:105462479)

[DCIM_Support · Accepted solution]

Hi Cees de Vogel you just need to add the co-lo license then it will work. Is this a co-lo customer - or do they just find the Customer functionality of the co-lo version suitable for e.g. internal billing?

/Anders

(CID:105462482)

[DCIM_Support]

Hi Anders, quick response :-), will sent you a email

(CID:105462483)

[DCIM_Support]

Hi Anders, How do the customer buy the upgrade ? is the License to upgrade from basic to colo version available or they will need to buy totally new Colo license (and the basic license is wasted ?). Thx.,

(CID:110006035)

[DCIM_Support]

Nguyen Tuan Anh I believe we have a reasonable upgrade path. Please work with Calvin Sun or Lasse Simonsen regarding the possibilities. /Anders

(CID:110006095)

[DCIM_Support]

Nguyen Tuan Anh The typical way of doing it is to offer the colo license with a discount, so the customer only pays the difference from the normal DCO to the colo price.

(CID:110006103)

[DCIM_Support]

Thanks All for help. Its question from my customer who currently asking for basic version only, they just asked for options. Rgds.,

(CID:110006135)

[DCIM_Support]

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