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Upgrade DCE 7.2.2 fail

EcoStruxure IT forum

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DCIM_Support
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246

Upgrade DCE 7.2.2 fail

This question was originally posted on DCIM Support by antoncheg on 2016-11-08


We got a trouble with upgrade DCE 7.2.2 to 7.2.4.

Customer have installed DCE 722 VM. We trying to upgrade server.

When we import 7.2.4 upgrade file in serverupgrade dialog menu in DCE client - it's ok.

Then system goes to restart and open browser with next page. 

Without any information about upgrade. ☹️ 

What can gone wrong?

(CID:110004668)


Accepted Solutions
DCIM_Support
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Re: Upgrade DCE 7.2.2 fail

This answer was originally posted on DCIM Support by John Thompson on 2016-11-08


Hi Anton,

This could be caused by insufficient space on the VM disk. See KBase FA290375 for more information about this. 
If adding another disk to the VM does not help, there may be another underlying issue. In that case, you should contact your local Support, and provide them with the latest capturelogs from the server.

Regards

John T

(CID:110004671)

See Answer In Context

2 Replies 2
DCIM_Support
Picard
Picard
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246

Re: Upgrade DCE 7.2.2 fail

This answer was originally posted on DCIM Support by John Thompson on 2016-11-08


Hi Anton,

This could be caused by insufficient space on the VM disk. See KBase FA290375 for more information about this. 
If adding another disk to the VM does not help, there may be another underlying issue. In that case, you should contact your local Support, and provide them with the latest capturelogs from the server.

Regards

John T

(CID:110004671)

DCIM_Support
Picard
Picard
0 Likes
0
245

🔒 Closed

This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.