Updated firmware for ATSG4 and Symmetra PX (NMC3) now available
EcoStruxure IT forum
Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send InviteCancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2023-10-3009:20 AM. Last Modified: 2023-10-3105:15 AM
Updated firmware for ATSG4 and Symmetra PX (NMC3) now available
An issue with firmware binaries for the ATS4G and Symmetra PX (NMC3 version) downloaded from approximately Oct 12 until Oct 26, 2023 prevents the application from installing.
The correct firmware binaries are now available.
If you performed a firmware update on ATS4G or Symmetra PX devices between Oct. 12 and Oct. 26, 2023using binaries downloaded from apc.com or the Data Center Expert offline catalog,you must manually updateeach affected device with the correct application.
You cannot use Data Center Expert or the Firmware Update Utility (downloaded as part of the firmware file) to update affected devices.
If your Data Center Expert downloaded updates from the firmware update server between Oct. 12 and Oct. 26, it is strongly recommended that you have DCE contact the firmware update server again to download the correct firmware.
IT Expert downloaded the most recent files from the update server on Oct 26.