Unable to toggle 'lock' after DCO 8.1 upgrade

[DCIM_Support]

This question was originally posted on DCIM Support by Thomas Cunningham on 2017-10-10

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(CID:126162091)

[DCIM_Support]

This comment was originally posted on DCIM Support by spezialist on 2017-10-11

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Hi Thomas Cunningham,

Your problem can be solved more quickly if you share with us several screenshots and describe it in more detail.

With respect.

(CID:126162370)

[DCIM_Support]

This comment was originally posted on DCIM Support by Jef Faridi on 2017-10-12

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Hi Thomas (Thomas Cunningham)

Wondering if the issue is resolved, if not could you please add some description, details and possibly screen capture(s) illustrating the issue, thanks.

Kind regards

(CID:126163024)

[DCIM_Support]

This answer was originally posted on DCIM Support by Jef Faridi on 2017-10-13

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Hi Thomas,

Not certain if the issue is related to user login, blocked/locked user (due to mis-typed password attempts)? then user can login (with correct password) at least after 11 minutes, or you might want to log in (as administrator) and "RESET PASSWORD" for your user:

If that's not the case, please feel free to comment and add details, thanks.

Kind regards

(CID:126163509)

[DCIM_Support]

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