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EcoStruxure IT forum
Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz
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Posted: 2020-07-02 02:01 PM . Last Modified: 2024-04-09 04:19 AM
Hi, netbotz 355 is added to DCE and shows sensors and IP, however when attepting to add the image to map view it shows an error message: No cameras are installed. What could be the problem?
Thanks,
(CID:99156815)
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Posted: 2020-07-02 02:01 PM . Last Modified: 2024-04-09 04:19 AM
Hi Carlos,
When you add a NetBotz or any other device in the monitoring perspective of DCE, it automatically puts the device into the map view. Are you having issues adding the device to DCE? If you've added the device and are trying to edit the map, please describe exactly what you're trying to do.
On another note, have you already contacted support on this matter. I've seen an e-mail that looks quite like this issue and if you are already working with support, they should be able to provide a better and faster experience than what we may be able to do here and we won't be duplicating efforts.
Steve
(CID:99156874)
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Posted: 2020-07-02 02:01 PM . Last Modified: 2023-10-31 11:39 PM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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