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Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz
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Posted: 2022-12-16 07:54 AM
Hello,
I am having difficulty adding a new PDF to a operational StruxureWare application. I enabled SNMP on the PDF web interface but the PDF was not discovered on the StruxureWare application.
kindly help me out.
I am available in case more information is required.
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Posted: 2022-12-16 08:49 AM . Last Modified: 2023-10-09 05:37 AM
Hi @Abiolabase ,
There's really very little to go on here. I can provide you with some basic info on discovery of devices as well as troubleshooting SNMP. Should you need more help than this, you may want to contact technical support directly as there may be more information they can provide once they question you more on your specific issue. Here are a few documents that may help:
Data Center Expert | Device Discovery for APC Devices using SNMPv3
https://www.apc.com/us/en/faqs/FA383129/
Video: Data Center Expert | Device Discovery for APC Devices using SNMPv1
https://www.apc.com/us/en/faqs/FA177081/
Video: Data Center Expert | Device Discovery for Third-Party Devices using SNMP
https://www.apc.com/us/en/faqs/FA383264/
Data Center Expert | Troubleshooting SNMP Lost Communication to Third Party Devices
https://www.apc.com/us/en/faqs/FA381598/
Data Center Expert | Troubleshooting SNMP Lost Communication to APC Devices
https://www.apc.com/us/en/faqs/FA226273/
Thanks,
Steve
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