Welcome to the new Schneider Electric Community

It's your place to connect with experts and peers, get continuous support, and share knowledge.

  • Explore the new navigation for even easier access to your community.
  • Bookmark and use our new, easy-to-remember address (community.se.com).
  • Get ready for more content and an improved experience.

Contact SchneiderCommunity.Support@se.com if you have any questions.

Close
Invite a Co-worker
Send a co-worker an invite to the Exchange portal.Just enter their email address and we’ll connect them to register. After joining, they will belong to the same company.
Send Invite Cancel
84266members
353371posts

Symmetra PX 160KW PD monitoring

EcoStruxure IT forum

A support forum for Data Center Operation, Data Center Expert, and EcoStruxure IT product users to share knowledge on installation, configuration, and general product use.

Solved
DCIM_Support
Picard
Picard
0 Likes
11
658

Symmetra PX 160KW PD monitoring

This question was originally posted on DCIM Support by Muhammad Shahzad on 2019-05-19


Dear Team,

I am using Symmetra 64kw scaleable 160KW with integrated Power distribution. Currently 6x      PDM1332-iec are installed but i am unable to monitor each PDM breaker load etc. Please guide me how can i get PDM monitoring. Please find the attached screenshot for reference.

Regards

MS

main.PNG 

(CID:143759455)

Tags (1)

Accepted Solutions
DCIM_Support
Picard
Picard
0 Likes
2
658

Re: Symmetra PX 160KW PD monitoring

This answer was originally posted on DCIM Support by Haleem Malik on 2019-05-20


Hi Shahzad,

Continuing Bala Conversation, please check the cable connection between UPS main frame to PDUM monitoring board, if it is connected there must be green light on all PDM modules,

Please answer below question to understand issue.

Are you able to monitor PDUM battery modules ?

is there green light on all connected PDM ?

UPS is properly configured with PDUM ?

PDUM power supply card is OK ?  

 

BR,

HM

 

(CID:143759576)

See Answer In Context

11 Replies 11
DCIM_Support
Picard
Picard
0 Likes
5
658

Re: Symmetra PX 160KW PD monitoring

This answer was originally posted on DCIM Support by Balaraman Jagadeesan on 2019-05-20


Dear Muhammad, 

As per the K-base document: FA237786, The embedded NMC within the UPS must be used to monitor any power distribution. 

Were you able to monitor the Integrated PDU breakers before?  Are you using the NMC that is embedded in the UPS or are you using the add-on additional Smart Slot NMC to monitor the UPS?

What is the current NMC firmware that you have on your NMC that you can see under Administration-General-About? Can you provide the screen shot of the same?

Regards,

Bala

(CID:143759508)

DCIM_Support
Picard
Picard
0 Likes
0
658

Re: Symmetra PX 160KW PD monitoring

This comment was originally posted on DCIM Support by Muhammad Shahzad on 2019-05-20


Dear Bala,

I am using NMC which is already (Factory manufactured) available in UPS, NMC information detail is below.

about.mht

Regards

MS

(CID:143759517)

DCIM_Support
Picard
Picard
0 Likes
0
658

Re: Symmetra PX 160KW PD monitoring

This comment was originally posted on DCIM Support by Balaraman Jagadeesan on 2019-05-20


Dear Muhammad,

It looks like Switchgear is not configured on your UPS. I suggest you to contact your regional technical support of UPS or Certified Symmetra PX2 FSR support in your region to  configure the Switchgear settings. 

Once the Switchgear is configured correctly on your UPS display, I believe that NMC will show the Power Distribution details. 

Regards,

Bala

(CID:143759535)

DCIM_Support
Picard
Picard
0 Likes
0
659

Re: Symmetra PX 160KW PD monitoring

This comment was originally posted on DCIM Support by Muhammad Shahzad on 2019-05-20


Dear Bala,

Thanks alot for your prompt response. Can you please elaborate is it its hardware configuration of software configuration and downtime will be required or not?

Regards

MS 

(CID:143759555)

DCIM_Support
Picard
Picard
0 Likes
0
660

Re: Symmetra PX 160KW PD monitoring

This comment was originally posted on DCIM Support by Balaraman Jagadeesan on 2019-05-20


Hi Muhammad, I am not UPS expert. So I request you to verify this with the UPS technical support or Customer care team in your region to configure the Switchgear settings of your Symmetra UPS on the display. 

(CID:143759574)

DCIM_Support
Picard
Picard
0 Likes
0
659

Re: Symmetra PX 160KW PD monitoring

This comment was originally posted on DCIM Support by Muhammad Shahzad on 2019-05-20


Thanks Bala

(CID:143759595)

DCIM_Support
Picard
Picard
0 Likes
2
659

Re: Symmetra PX 160KW PD monitoring

This answer was originally posted on DCIM Support by Haleem Malik on 2019-05-20


Hi Shahzad,

Continuing Bala Conversation, please check the cable connection between UPS main frame to PDUM monitoring board, if it is connected there must be green light on all PDM modules,

Please answer below question to understand issue.

Are you able to monitor PDUM battery modules ?

is there green light on all connected PDM ?

UPS is properly configured with PDUM ?

PDUM power supply card is OK ?  

 

BR,

HM

 

(CID:143759576)

DCIM_Support
Picard
Picard
0 Likes
0
660

Re: Symmetra PX 160KW PD monitoring

This comment was originally posted on DCIM Support by Muhammad Shahzad on 2019-05-20


Hi Malik sb,

Yes, I can monitor all battery modules and all PDMs also have green light on. I am not sure about PDUM configuration with UPS, hence there is no error of Power Supply fault even i have performed self test of UPS.

Regards

MS

(CID:143759650)

DCIM_Support
Picard
Picard
0 Likes
0
659

Re: Symmetra PX 160KW PD monitoring

This comment was originally posted on DCIM Support by Haleem Malik on 2019-05-20


Thanks for update, please check configuration of PDUM at UPS done correctly ??

(CID:143759791)

DCIM_Support
Picard
Picard
0 Likes
0
660

Re: Symmetra PX 160KW PD monitoring

This answer was originally posted on DCIM Support by Muhammad Shahzad on 2019-06-21


Dear Mr. Haleem Malik,

PDUM has been configured as per your guidline, Thanks alot for your kind support.

Regards

MS

(CID:145850758)

DCIM_Support
Picard
Picard
0 Likes
0
659

🔒 Closed

This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.