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Posted: 2020-07-04 04:01 PM
This question was originally posted on DCIM Support by Brian Meade on 2018-03-30
I had an issue where StruxureWare Portal would function normally and then after a week or so just stop working. I re-installed the software and all was well again. However, once again the portal failed and I was unable to start any of the services. I discovered this was due to a failed login issue concerning the StruxureWare Portal Service/ Postresql not starting.
What I found is that under StruxureWare Portal's Services "Properties" > "Log on as" option the portal for some reason had credentials being used under "This account". I selected the system to "Log on as" a "Local System account".
The issue is now resolved. I have attached a picture of the menu option that should be changed to resolve this issue. The system is functioning fine now.
(CID:129413840)
Posted: 2020-07-04 04:01 PM
This comment was originally posted on DCIM Support by Ditte Drewer Mathiasen on 2018-04-05
Thanks for sharing! 😀
(CID:130091610)
Posted: 2020-07-04 04:01 PM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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