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Dear tolentino,
Your Struxureware Data Center Expert needs to be under Software Support Contract with Schneider Electric to receive the upgrade links from local country technical support.
Please contact your local country technical support to know if your DCE software is under software support contact and to receive the upgrade links if its under software support contact. They will also guide you to purchase the software support contact if its not.
Schneider Electric's Dubai Customer care contact info:
http://www.apc.com/ae/en/support/contact-us/index.jsp
Regards,
Bala
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