Still having 6.4.6 SNMPv3 issues... when is 6.5.0 coming out?

DCIM_Support · ‎2020-07-03

I'm still suffering about 2000 devices worth of "Lost Communication" in DCE 7.4.3 due to SNMPv3 bugs in 6.4.6 and rebooting the server constantly is getting troublesome.

Please see https://www.apc.com/us/en/faqs/FA305661/

According to this FAQ, 6.5.0 won't have this issue. Can anyone give me an ETA? I'm about ready to start downgrading all my devices. What version FW doesn't have this issue?

Also, has 6.4.6 been removed in general? I noticed that DCE 7.4.3 only offers 6.4.0 in it's firmware update tool.

DCIM_Support · ‎2020-07-03

Hi Travis,

I don't have an exact date but it looks right now as f the firmware release for the NMC should be within the next week or two. As with everything, these dates could change but that's the way it looks today.

Thanks,

Steve

DCIM_Support · ‎2020-07-03

...and yes, because of the SNMP issue, it was removed from the firmware catalog.

DCIM_Support · ‎2020-07-03

Do you have any further detail on a potential release date now that we are a week closer?

DCIM_Support · ‎2020-07-03

Hi Travis,

I have no word on when a DCE catalog with firmware may be released. I Know the Smart-UPS firmware is on the FTP site today and the official download link on the product and downloads page should follow soon. I have no specific information on other firmware at this time but they too should be available soon. I'll mention to product management (although I'm sure they're aware) that people are looking for the DCE firmware catalog.

Edit: That was the SUMX link. I didn't check it out prior to posting...turns out they're both up, Here's the SY firmware.

Steve

DCIM_Support · ‎2020-07-03

Is that link for Symmetra or Smart-Ups? I'm looking Smart-ups too.

-Travis

DCIM_Support · ‎2020-07-03

My bad...they're now both up on FTP. Still no PDU2 yet

DCIM_Support · ‎2020-07-03

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