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Posted: 2020-07-04 03:32 AM
This question was originally posted on DCIM Support by Ryan Reid on 2018-01-10
Does anyone know if server technology power bars are supported by DCE? If so does anyone have the DDF files for them?
Thanks inadvance
(CID:128060870)
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Posted: 2020-07-04 03:32 AM
This answer was originally posted on DCIM Support by spezialist on 2018-01-10
Dear Ryan Reid,
Search for Device Support for the keyword server technology leads to this result:
I.e., we have support for DCE software for Battery Manager and two Rack PDUs for this vendor. If this is what you need, then you can do I WANT IT TOO and within one business day you will be sent a web-link to download the corresponding DDF-file.
If, nevertheless, this is not what you need, it is very correct for you to create an appropriate Request Support. How to do it correctly is described in topic .
I hope this helps you.
With respect.
(CID:128060952)
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Posted: 2020-07-04 03:32 AM
This comment was originally posted on DCIM Support by Ryan Reid on 2018-01-11
Yes, please send the web link to download the current DDF file please. Then I can see if it reads the CDU correctly.
(CID:128061223)
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Posted: 2020-07-04 03:32 AM
This comment was originally posted on DCIM Support by spezialist on 2018-01-11
Dear Ryan Reid,
As I already wrote, you need to select from the above list the required model Rack PDU and press the button I WANT IT TOO:
And only after that within one business day you will be sent a web-link to download the DDF-file.
With respect.
(CID:128061235)
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Posted: 2020-07-04 03:32 AM
This comment was originally posted on DCIM Support by Ryan Reid on 2018-01-11
Thanks I got that now. I appreciate the help
(CID:128061241)
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Posted: 2020-07-04 03:33 AM
This comment was originally posted on DCIM Support by spezialist on 2018-01-15
Dear Ryan Reid,
Have you been able to solve your issue or not?
With respect.
(CID:128062166)
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Posted: 2020-07-04 03:33 AM
This answer was originally posted on DCIM Support by Ryan Reid on 2018-01-16
Yes I was able to find the server tech DDFs in the device search
(CID:128062890)
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Posted: 2020-07-04 03:33 AM
This comment was originally posted on DCIM Support by spezialist on 2018-01-16
Many thanks for the feedback 😀.
(CID:128062897)
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Posted: 2020-07-04 03:33 AM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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